Bellingham Bay Ophthalmology, PLLC

Susan Grossman

Really liked the entire staff. Very low key and friendly. I went there for a second opinion on getting my cataracts removed,. Dr. Kim was upfront and honest and didn’t try to push surgery; if anything, he did just the opposite. I felt pressured at the last place I went and Dr. Kim was a breath of fresh air. Will definitely go here from now on.

S J

This review is for Dr. Timothy Ekhlassi. Great bedside manner, thorough explanation, clear plan, and a prompt follow up visit scheduled. His staff are all kind and welcoming and thorough. I had a good experience here.

Cheryl Baldwin

Love the new place, but am nostalgic for the old place as I had been going there for 60+ years. Nice to have the optical shop in the building. Dr. Kim was patient with me as usual as I tend to not follow the no blinking rule when he asks. Great staff!

Lori Robertson Stutevoss

I would give him NO Star if I could. I'm not one to leave a bad review unless something truly terrible occurs. With that being said, Dr. Kim was my fathers Doctor; my father has glaucoma in both eyes and cataracts in one eye. Dr. Kim's was very insistent about my dad getting cataract surgery, so his office scheduled my dad for the surgery, I flew home and took off work to take care of my dad. We showed up the day of the surgery 30 minutes early where we were informed that my father’s surgery was canceled to our shock and dismay. I called Dr. Kim's office for an explanation for the unceremonious cancellation, the gentleman I spoke with said the surgery had been cancelled due to the fact that my father was last seen by Mr. Kim in early December and that was too many months between the surgery(which was in mid March) and the last office visit. I asked why my dad was not informed of this when they scheduled his surgery and why we never received a phone call nor a voicemail telling us the surgery was canceled, the man told me that someone from Dr. Kim's office had called my dad that day. We NEVER received that voicemail and did not have any missed call from Dr. Kim's office. Regardless if Dr. Kim's office called us on the surgery day (which they did not) that is unacceptable. Both the man I spoke with and the office manager admitted this scheduling error was their fault and should have been caught much earlier. To make matters worse, when I finally talked to Dr. Kim the next day he admitted to me he didn't look at my dad’s chart until 11 pm the night before him surgery. ARE YOU KIDDING ME! The next day after the supposed surgery day, Dr. Kim examined my dad and he concluded that he doesn't think my dad needs cataract surgery after all. WHAT!!!!! How do you go from needing cataract surgery to not needing the surgery. HUGE RED FLAG Dr. Kim was not apologetic at all, he acted like it was not a big deal to cancel a surgery last minute. I explain to him that I had to take time off work and fly here for the surgery to take care of my dad, but he couldn't have cared less. I explained that due to his and his office error it costed me almost $1,000 in travel and lost wages. I wrote Dr. Kim and his office a letter giving a detail account of everything that happened and how much their mistake cost me in travel expense and lost wages. I received a letter back saying they refuse to reimburse me for anything. I will never let my father go to this doctor ever again. I have already found my dad a new doctor. I chose to wait to write this review to give Dr. Kim the opportunity to make things right, he chose not to.