Panda Express

Andrea Amaya

For once they got my order right. Too bad it was after hearing that they don’t have anything we actually wanted to order and when I asked what they wait time was, I got “we actually aren’t going to making anymore”. When I casually said oh I thought you didn’t close for over an hour… they responded with “we have been closing earlier”. Once at the window I was told the total and then got a “here”. Customer service while ordering and at the window both 0 out of 10. Not only that but it’s disappointing that you can’t go to a chain restaurant and get a signature dish like chow main during business hours. I don’t think McDonalds has ever been out of cheese burgers… Worst of all the food we ended up with was crunchy, inedible and in the smallest portions. It had clearly been sitting and they were trying to ration out the food so they didn’t run out and have to make more before closing… again in an HOUR AND A HALF. Too bad there’s not another panda in NewBerg because it was one of our favorites.

Harmony Smith

There employees are super rude and they don't know how to take orders at all. Me and my grandma where ordering our food I asked for sweet and sour sauce on the side and the lady was being really rude and we decided to ignore it and then we get to the window and we where trying to talk to the person at the window cause I didn't get sweet and sour sauce and she ignored us and then I had to go inside to ask why I didn't get sweet and sour sauce and the lady was just rude. To be honest they have had way better employees in the past and now they just havent had good employees in about 2 years.

Jackie Gibbs

Pulled up to get some Panda. First thing the teller tells me is what they have in stock to order. I asked about Orange chicken? Nope. Beef Broccoli? Nope. Mushroom Chicken? Nope. Baby Formula? Maybe. How can you be out of basic items? They're constantly out of something every time I come here. It's insane.

Chris Pucci

Possibly the worst online ordering process ever. No clear idea how they are filling online orders. Walk in customers come and go. My order waits. Pickup was scheduled, I arrived on time. 30 minutes of waiting, still no order. And to add insult, they call me and tell me one item is not available. Almost an hour after I placed the order, and 20 minutes past due. Good grief. Never again. So many better experiences elsewhere. 45 minutes past due.... save time order ahead. Good one. FAIL.