Hertz

Chelsea Gravely

Scratching my head at why this place has decent reviews. I went on 3 separate occasions and each experience was worse than the one before. On the day me and my friends had to travel our car rental was not ready. Our plan was to leave in an hour. We went in person twice a couple days before to confirm that our car was booked. The first time me and my friend went it seemed like the guy at the front desk didn’t take us seriously from the get. After they told us our car wasn’t ready and also that they didn’t know how long it’d take, they said they’d call us. Which till this very day they NEVER did call us and follow up. Our plans were delayed because of their poor and unsatisfactory customer service. I’ll be reaching out to their customer service line and making a complaint. I never do reviews so that says a lot

JC LI

Good experience, clean rental car very accommodating for pick up and drop of the vehicle, pleasant attitude from the employees. Tough corner location or else it would get the 5th star.

Carmen Aguiar-Ceriello

David the agent at Hertz deer park ny was fantastic friendly and knowledgeable. Great asset to the company. My family was very happy with the service we received. Thank you n God bless him.

Elly

The service at this location was excellent! Elizabeth and Robert assisted me from start to finish. It was a pleasure working with them and I definitely plan on using this location for future travels. I had 99 problems but renting a car wasn't one, ha! Keep of the great work!