Castle Rock Motorsports - Longview

taylor Olson

Update: IT HAS BEEN ONE YEAR SINCE I POSTED THIS AND THEY NEVER CALLED ME OR MY BUDDY WHO MADE AN ORDER FOR PARTS. I placed an order with them early this week. I was told they would be here by Friday and here it is Saturday and they told me they are not here when I specifically told them I have plans to put them in Sunday. I'm not getting huffy they are not here yet. I'm mad they lied to me. Instead of saying hey it's gonna take more time for them to arrive that would have been ok. But they lied and told me no worries they will be here by then so I wouldn't call around to see if I could get them on time. How am I supposed to trust your business if you lie to your customers instead of being truthful.

Joseph Dowrey

Sorry to say but the costomer sevic was absolutely the worst I have ever had that deal with. Although the guy at the front was very polite. I would never ever bring anything to these guys if you are looking for anything done to your bike just look elsewhere trust me.

James Buma

First time there. The young man gave me a nut and bolt for my battery FREE of charge. That's top shelf in my book. 👍🇺🇲🦅 Thank you so much. Happy holidays. I will be back.

Kevin Van

Worst customer service ever. They had my bike for three months, it ran before I took it in gad them just do a carburetor cleaning now it won’t run and they can’t figure out what they did. Every time I’d try to call I’d be on hold for 10 minutes or longer and they never have any information to give me. I finally gave up on them and took my bike back. They didn’t even clean off all of they’re greasy fingerprints off my plastic I had to do it. Worst mechanics and customer service ever.