MedExpress Urgent Care

Category: Urgent care center

Address: 424 Russell St, Hadley, MA 01035, USA

Phone: +14132530483

Opening hours

Sunday: 8AM–8PM

Monday: 8AM–8PM

Tuesday: 8AM–8PM

Wednesday: 8AM–8PM

Thursday: 8AM–8PM

Friday: 8AM–8PM

Saturday: 8AM–8PM

Reviews

Sarah Humphrey

Apr 26, 2022

I needed a routine drug test for a new employer. When I called, they said it would take an hour to be in and out. I showed up, having 2 hours before I needed to leave for work, thinking I’d have some wiggle room. I waited for over 2, and there was very little information about when I’d be seen during the process, except a text message option telling you what place you were in line (it didn’t give approximate times). The women at the front desk were rude and unhelpful. I had to leave before I had the test done, wasting 2 hours of my time unnecessarily. Express is literally in their name, this is ridiculous.

Robert Thrasher

Apr 20, 2022

The office staff were quick and efficient. The nurse was helpful and kind. I am not get with telemedicine but it worked well. Thanks

Cayla Strattman

Apr 12, 2022

Do not choose this location for employer drug screening. You will just have to contact your prospective employer/background check vendor to change locations so save yourself the hassle. Very rude staff in addition to not providing the drug testing service listed on their site.

Joseph Shim

Nov 11, 2021

Came in for a flu shot, check in was hassle free and the front desk staff was very communicative, clinical staff was friendly and professional. To the people who have complained about the wait and service, a little patience can go a long way you are not the only one trying to be seen.

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Questions & Answers

How much does the test cost?

Tribal Scribal | Nov 12, 2020
Irem Onder | Nov 13, 2020

It was 20 or 30 dollars. If you have insurance you get the money back later on.

The site says the tests are limited to certain patients. What does that mean?

Elisabeth Cantor | Feb 10, 2021
MedExpress Urgent Care (Owner) | Feb 11, 2021

Thanks for your question! MedExpress is offering COVID-19 evaluations and testing. In order to ensure our patients receive the highest-quality care and treatment, all individuals seeking care at MedExpress for known or suspected COVID-19 cases will receive an examination by a MedExpress health care professional who will determine if testing is needed and which testing method may be most appropriate, including rapid antigen and laboratory send-out PCR COVID-19 testing.

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How long until I get the results

Sally Zigmond | Oct 13, 2020
MedExpress Urgent Care (Owner) | Oct 14, 2020

Timing may vary depending on the volume of tests being performed by our commercial lab partner, but, at this time, it currently takes around 3-7 days for patients to get results.

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Does MedExpress offer STD/STI testing?

MedExpress Urgent Care (Owner) | Sep 13, 2020
MedExpress Urgent Care (Owner) | Sep 14, 2020

MedExpress can provide initial STD testing at all of our locations.

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