Dunkin'

Cliff Rockefeller

I don't normally give bad reviews. Everyone has a bad day from time to time. However, this D&D deserves the worst review I can give. The only thing I ever order there is a med. Hot Black Coffee. You think this would be simple enough. Instead I get milk and sugar. How do you mess up a black coffee over and over? When I order a black coffee, its a 50/50 chance i will have to bring it back. This has happened many times and this is the first I am saying anything publicly. Every staff member is completely incompetent. When I brought this last mistake back, I was told it wasn't his fault, he didn't make my coffee. I asked for a second free coffee with my replacement coffee for my trouble and gas. He said sure. Then he gave me 1 coffee and I had to complain again. I talk to a lot of people that hate going there. Starting at $15 an hour, you should be able to pour a black coffee. Again, I don't give bad reviews but this was a bridge too far. D&D, get your act together. Fire your whole staff and get people that want to work and are respectful.

Heather Killmer

It's Duncan d. Not always happy with the iced coffee always happy with the Bagels and sandwiches. Bitter coffee never the same.

Andrew Watson

I'm surprised this DD has bad reviews. As far as DDs go this one is consistently the best one I've ever been too and I feel there is some level of care (as opposed to other DDs that are terrible).

Mark Kaufmann

I frequent this DD and I'm sorry to say that lately I've been disappointed by a few aspects of the service. First, the lattes are hit or miss. Sometimes the milk is badly burnt, and quite often they are either extremely sweet, or completely bitter. The hash browns are A+, and the iced coffee is always perfect.. I can't complain about that, nor do I want to complain at all.. But this last issue is a deal breaker. The donuts, the namesake of the business, always come FACE DOWN in the bag! I'm a Boston Creme lover, and 9/10 times the donut is face down, stuck like glue, to the bottom of the bag. Pictures below. Is this company policy? Does this prevent the donut from sliding around? Please help! The staff members are all very pleasant, and I enjoy my visits there. But my donut-ire boils over when I reach into that donut bag..