Chili's Grill & Bar

Category: Tex-Mex restaurant

Address: 3691 Erie Blvd E, Dewitt, NY 13214, USA

Phone: +13154452200

Opening hours

Sunday: 11AM–11PM

Monday: 11AM–11PM

Tuesday: 11AM–11PM

Wednesday: 11AM–11PM

Thursday: 11AM–11PM

Friday: 11AM–11PM

Saturday: 11AM–11PM

Reviews

Denise Carver

Jul 27, 2022

Food was yummy, had the steak with grilled avocado, hubby had smokehouse trio. Enjoyed the margarita of the month. Service was really good. Bathroom needs attention, big depression in middle of floor is a trip hazard.

Jennifer Powless

May 9, 2022

The food was good. Service was not good. We had to ask for silverware, napkins, water. The silverware was brought out one at a time (5 dining) only received 3. Napkins were brought way after food, had to ask for them. Water refills were dropped off, server dropped them turned and quickly left, we distributed them. The place was not busy.

Flickin Da chicken

Mar 2, 2022

So the first time I showed up no one was there to seat us and I was upset they complemented me with a 20 dollar gift card so we decided to go back and it was not the greatest we got in the person who sat us brought a kids menu then said oh you need menus I'll be right back never came back and then our server came over and ask if we could start with drinks and my fiance said sure can we get menus and she was like omg yes and went and got them and said she would be right back so we could look when she returned we ordered also seeing there was a party right next to us with 4 rows long and they were all catering to them so we ordered quick we waited a while and then the cook I believe or bus boy brought out our food and then left we ate and the food wasn't all it was hyped to be the ribs were way under cooked and the street corn was well not street corn at all mushy soggy corn the only thing I could say was good was the chicken crispers. Definitely not ever going again the hype and commercials are not what they seem. The salsa was like water the ribs were so dry and the sauce was ketchup and barbecue mixed the garlic bread soggy and nasty it was terrible

Jason Liparulo

Dec 8, 2021

This is just as much of a shock to me! Historically my visits here have been nothing short of excellent. On this day however, Chili's did not bring their A game. While I try to be the first to defend any hard working associates in retail and dining what we observed makes you question how this place is managed. When we arrived we instantly notices how dead the restaurant was. Almost totally empty! We were greeted by 2 to 3 associates as we walked in. To our surprise they instantly seated us directly next to the 4 other families in the restaurant. In a busy restaurant you would expect this but when you are practically empty and the risk of Covid is still very real its surprising that the establishment didn't space out their customers. So we are seated... and waiting... watching... We only see one server running around waiting on the handful of customers clustered together in the dining room. I'm also watching 4 associates standing up front folding shirts and socializing. Part of me wants to say "good for you" after what was probably a busy holiday weekend but at the some time one of them could have taken our drink order. Food was good! Our server was great (while having no help) but common sense was lacking. Our picture shows how empty they were. just behind us were the 3 or 4 other tables just clustered in the corner.

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Questions & Answers

They are delivery order online??

Marileidys Aviles | Apr 11, 2021
Reginald Cannon | Apr 12, 2021

Yes and also in-house dining

Do you give free birthday meals?

Linda Marquis | May 12, 2018
Carrie Douglas | May 13, 2018

No, only dessert.

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