Buffalo Wild Wings

Mike O

The worst service I've had at a Buffalo Wild Wings ever!!! Our waitress, Tera took out order which included me using about 2100 of my points for 10 traditional wings and I told her I had a birthday reward for 6 more wings. I ordered the 16 wing flavors and was only delivered 10 wings. The gentleman who brough the wings said he would look in back for them. Tera then came over and I told her I only got the 10 and she said she would check also, and I asked her for blue cheese and celery which she never asked me if I wanted and she said she would bring it also. 10 minutes later and asking the bar tender for the blue cheese the wings were then COLD!!! Tera then came back and said she did not get my birthday order in like she thought. Then the manager came over and apologized and asked if they could make the wings now that I didn't get. I told him my order of the wings included them to be cooked for 25 minutes and I wasn't about to wait again. Not much of a consolation. Tera then brought the bill and and I then asked for the manager again. I told the manager that I was charged for the 10 wings I got and that bill bill comped me for the 10 wings! told him I used my reward points for the purchase! He only wanted to make me more wings to go!!! So, I lost 2100 points for the wings I got and then was comped for the cost of them. Can't use the free 6 birthday wings either. I believe this would call for a visit from Gordon Ramsey! The wings I did get, although being cold were good. Gordon where are you when we need you??? Oh, they never offered my wife's order for a to go container either. Get it right the first time! I was asked to submit to BWW web site the information above, which I did. I was given back the points I used for the 10 wings. Thanks for almost nothing. You did the minimum possible for such a poor experience AND I lost the 6 free wings that were for my birthday!!! If I go to BWW again it will be somewhere other than Oneonta. Shame on you!

Iris Rodriguez

Great service, lots of televisions and great sound system. The wings were awesome with quite a variety of sauces. A good selection of beers and the restaurant was very clean 👌. Looking forward to returning.

colleen pierce

Out of town so found one of the only places open after 9pm to watch the NBA playoff game. Only problem they close before the game was over since it was the late game. Beer was cold and love the bar set up much better than the one by my house in Phoenix on Happy Valley.

Smarter Life

Buffalo Wild Wings in Oneonta is a nice restaurant. The bar was clean and bartenders were very nice and knowledgeable. I definitely enjoyed all the beers on tap and the many tv's. The jalapeño cheese burger is the entree to try if your into spicy things. The bathroom was very clean and parking is easy. The location to my hotel was nice as well.