Address: 763 Linden Ave, Rochester, NY 14625, USA
Phone: +15852649990
Sunday: 10AM–2PM
Monday: 8AM–5PM
Tuesday: 8AM–5PM
Wednesday: 8AM–5PM
Thursday: 8AM–5PM
Friday: 8AM–5PM
Saturday: 9AM–1PM
Edward T Urich Jr
I got picked up at the repair shop and was taken to Enterprise..My Enterprise employee took really good care of me..We checked out my rental for dents and scratches..Then I was on my way..
Megan Pedersen
The gentleman here were very helpful! They are very kind and understanding. I had a beautiful rental very clean and I felt very safe driving in the nasty NY weather. I love the fact you have unlimited miles and they are upfront with the deposit. I am HIGHLY Recommending Enterprise Rental. I will be doing more business in the furture! Thanks again for being so caring.
Stephen Carlton
Follow up is important but these guys didn't follow up. Our rental had garbage under the seat and the key fobs didn't both work. And we were delayed leaving because while they promised a full tank, it was less than a fourth full. They said they would call us and discount the rental charge. They haven't called. It has been more than two weeks. Remember their ad, "we'll pick you up"??? Not quite.
Mike Bond
Got to say we had a great experience even though so many things went wrong. Van was not ready at 8 because of tire pressure issue. They got one from close by after a bit wait. They said 9 but had it ready by 830. Then on our drive we got a flat tire. Had to replace the car which went really smooth. In all we enjoyed it how they were very happy.
Thanks! Your review is awaiting moderation.
Yes they offer pick up service and can setup the rental basics over the phone but I'm sure there are more details like using a credit card and having your driver license info and card. Also having those documents with you when you get your car. Call them they are good people and they'll give you all of the details over the phone. I do find it easier to reserve on the app and call for pick up. That way when you call they already have your reservation. Have fun! 😉👍
Depends on the rental model. Every SUV I've rented has had it.
I don't think so
Thanks! Your answer is awaiting moderation.
Thanks! Your question is awaiting moderation.