Carter AutoGroup

Christopher Norwood

When I entered the show room, I walked past all employees and was not greeted. Finally I asked to speak to a salesperson. Once I engaged they were friendly. But I was disappointed in the initial indifference shown to me. I falsely assumed that there would be more eagerness during this economic slowdown. I was wrong.

Pramod Khare

Good and helpful people, good car service. They offer to/from shuttle/rides when you drop the car for service. Overall i have had very good interactions and no issues for my car service. Car service charges are also reasonable.

Kerry Fitzgibbons

I have been a Carter VW Service customer in the Ballard site for more than 20 years and I have had tremendous quality and timely service always. The service writers are knowledgeable, help, honest about your repair needs and have a positive spirit towards their customers. If there is a problem, an unexpected repair or an unscheduled need, they have always Ben helpful.

Matt Perrone

Carter is one of the biggest car dealerships in Seattle, and for all the right reasons. Their staff is ridiculously friendly and helpful, always willing to go the extra mile to help you out. They offer great warranty or service packages as well, including years of maintenance ahead of time (which if you pass up, you'll regret). They have a shuttle to drive you somewhere if you have to drop off your vehicle, or a bus stop right outside to go downtown. It's in a good part of the Ballard neighborhood, so it's easy to go grab some food around the block too. Definitely will be buying my next Subaru from this same dealership.