Chili's Grill & Bar

Lexie Muffett

Horrible customer service. Every time I order To-Go there’s an issue. I called to address the issue I had and Brittany said she couldn’t help me and that I would need to speak to a manager. She was very argumentative and when I stated, “if you can’t help me, let me talk to the manager that can,” she hung up. I called again, someone else answered and got the manager, Chris. Chris was kind and understanding except, he did try to tell me his employee did not hang up on me. The employee for fact, did. She claims she put me on hold. Maybe that’s what she wants her manager to think so she saves her a** but after reading other reviews it seems this Chili’s doesn’t handle feedback and would rather hang up on you than fix an issue. I will not be returning. I give this place chance after chance but it’s not worth it. I rather go to Valpo’s Chili’s. At least there the staff is kind and cares! Also.. the food is way better in Valpo!

Annette Etchison

We had a little bit of a wait. The hostess recognized that my grandson might want something to distract him while we waited and provided a tablet for him to play games. I really appreciated that. We had a server in training and between her, her trainer, and the manager, we were well taken care of. Our food was good and they kept our drinks refilled.

Takeia Duff

In order to post I had to give it a star. I don't know how this left the kitchen. Smh!! I ordered this last night Friday, March 4, 2022. who ever the cook was need to be fired! I called and some girl hung up on me twice! If you don't like your job quit! I hope management see this post!

Vince Kaczmarek

My wife and I stopped in their for Valentines Day and the service was great, the food was excellent. We had the 2 for 25 dollar meals. We had the salads first then the entrees, marinate chicken and the steak. It was finished off with a piece of cheese cake. It was made well and was very tasty. I would recommend chilies in Michigan city. The price was good