The UPS Store

Joshua Brocklesby

When I think of having to drop off a package on my lunch break, I generally think it's going to take my entire break and be stressful getting back to work on time. Not the case today. The gentlemen running the store (seemingly by himself, maybe colleagues were at lunch?) obviously has good work ethic. He did a fantastic job at working his way through the line of people. I was in and out of the store in less than two minutes.

Kevin Lee

I'm starting to write this review while waiting on hold for the main UPS customer service line that I was transferred to when I tried calling the number for this local store. Strike 1. I called because I dropped off an Amazon return with a QR code that they scanned and immediately printed off a label and stuck it on the package.I thought "great! this is so easy!" One problem, they never shipped the package, and I'm still waiting on a $45 refund because of it. I was too trusting and never checked the tracking, I just assumed it would be there in a week or less. When two weeks went by and I still hadn't received my refund I checked the tracking number it said "label created". That's it. Still awaiting shipment. After 19 days now. Strike 2, 3 and 4. It would have been nice if I could have talked to the person I handed the package to, if it hadn't been a 30 minute drive I would have gone there myself. Now I get to wait from a call back from UPS's Investigations Department on Monday (of course, it was Saturday when I called.) I will probably be there at the UPS store on Monday raising hell before "Investigations" gets around to calling me back. If I get my money back by Tuesday I'll give them one more star. I knew I should have gone to Mail Plus, they've never screwed up like this.

Jared Parkinson

The shipping costs here are EXTREMELY overpriced. Was quoted a $160 shipping cost here compared to a $31 shipping cost at Mail Plus. I was looking to ship a friend a gift I made them to Maui so I expected somewhat higher costs, but not to the extent this place charged. When I asked if anywhere in town would be cheaper they either didn’t know or lied to me saying that everywhere in town would be the same. I would recommend doing business elsewhere as this isn’t the first time they’ve quoted me much higher prices than should be charged. Mail Plus would be my recommendation.

Barbara Chrisman

I recently moved to Port Townsend and with no printer, was having trouble getting all the business associated with moving completed. I had seen a UPS store close by and they were able to help me with all my printing needs! Thanks for the capable and efficient service. The only thing that would have made a good service even better would be to have WiFi in the shop.