UPS Store - Corning

Kristen Boscarino

The workers here are always very nice to me and work quickly and efficiently so I can be in and out in less than a couple of minutes. They’ve always helped me with printing as well which is much appreciated. The parking is difficult though and could use some rearranging! There’s only three spots all in a line and it’s hard to get in and out especially when there’s other trucks or buses there.

Alexandria

If I could give zero Stars I would. The manager is completely and utterly rude and loses her sense of proper customer service if she gets fliped off by someone. Supposedly somebody asked the lady if he could simply get change for the bus and I guess she gave him attitude and told him in a unpleasant, annoyed tone "Were clearly not a bus station, go to 7/11 or something" he ended up flipping her off from outside the building, so I went in and simply just asked if she could give me just four quarters for the bus & she was horrible to me bc she had a bad encounter with someone else before me. I was so shocked & confused from her attitude she was giving me, I asked if she was the manager bc I would have rather spoken to someone who knew how to talk to people. You can definitely tell she was having a bad day & she took it out on customers. You're going to deal with alot of nasty people but if you're going to work In the customer service field then you should be prepared for anything and treat every single customer the same. THATS customer service.

Michelle M

I called to ask them what the largest size box was that they had. The employee told me they had 24sq in boxes. I then drove down to get one. When I got there I was told that they didnt ACTUALLY have any of the 24sq boxes.......she just thought I wanted to know what the biggest size box was that they carry.........yeah, bc that makes sense. I was then told they DO have the 24sq box in their Horseheads store. Worthless.....she could have told me that on the phone.

Gina Jones

Do NOT ship packages with pre-paid return labels because the employees at this store will not help you unless you purchase the UPS return label from them. This store shipped two packages for me. Both were sent to the wrong place. I called this UPS store and was told that ONLY the manager could help me. (All I wanted was the address and company name for each package). So, I called back and spoke to another employee. Same thing. Absolutely no support or help. Everything I suggested was shot down, yet they didn't offer any solutions. And, I was told that they have no way to track the package because of the label. Finally, I called the Horseheads UPS store and they were wonderful. Not only did they say that it's not true that the stores will only help people who buy their return labels from the UPS store, but also within 5 minutes, I had all the information I needed. They had no problem tracking the packages! Do NOT support the Corning store. They aren't helpful at all.