Enterprise Rent-A-Car

Category: Car rental agency in Baltimore, Maryland

Address: 1627 E Joppa Rd, Baltimore, MD 21286, USA

Phone: +14106637980

Opening hours

Sunday: 9AM–2PM

Monday: 7:30AM–5PM

Tuesday: 7:30AM–5PM

Wednesday: 7:30AM–5PM

Thursday: 7:30AM–5PM

Friday: 7:30AM–5PM

Saturday: 9AM–2PM

Reviews

O. G.

Jul 3, 2022

Second time renting car from this location. The 1st visit was Great. The 2nd visit not wonderful. Vehicle inventory low/cleanliness of vehicles undesirable. The male staff members were aloof and condescending. I plan to choose a different location next time I need a rental car.

Joy Donahue

Jun 24, 2022

Very pleasant employees. Our vehicle was clean and ready to go! Just wish prices were bettor.

Garretthammann Hammann

May 30, 2022

Had two vehicles that had a issue one with a grinding noise from brakes called the branch and someone told me to take it to a shop that they deal with and have it checked out they couldn’t get me in another vehicle until the end of the week so I called customer service to put a complaint in for the original Manager and still haven’t talked to anyone it’s been 5 weeks and then the deposit is $300 but then I ask if they can take a payment from it they say no but when I returned the vehicle they took money out even when they said they can’t I’m so disappointed in enterprise they will take money but don’t wanna help customers with an issue even when it’s higher up

robert richburg

Feb 21, 2022

They couldn't get us into a comparable sized car to our own, but they were able to get us in a compact car that was smoked up with weed before we got it. Customer Service was ok otherwise.

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Questions & Answers

My rental experience was great, the entire process was satisfying.

Jn nd | May 12, 2018
Linda Murray | May 13, 2018

Brittany is an awesome Representative. She squared me away without any problems even when I had to extend my rental

Can I drop vehicle off after closing

Paul Schneitzinger Sr. | May 11, 2020
Rachel Williams | May 12, 2020

Yes they have a keybox

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Do you pick up car?

Lily Brown | May 12, 2019
Jason Chisnell | May 13, 2019

Be very careful with this company, they'll find a way to take as much money from you as they can. Nick and Devon are the only "straight shooters" in that building. I rented a "long term" rental. They checked in the truck and cashed me out and I went home. 2(two) weeks later they send me paperwork/emails/texts/calls saying that I was responsible for some damage that happened to the truck while it was sitting at the dealership waiting to get the oil changed. They the proceeded to say I owed for "missing rental" times, even though they said the truck was sitting at dealership for maintenance. My advice to ANYONE, is ONLY RENT AS LAST RESORT, AND MAKE SURE THAT YOU'RE AWARE OF ALL CHARGES!!!

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what do I need to do to get a rental car

Aricka Miles | May 12, 2018
Kelli Johnson | May 13, 2018

I go to the 1 on Joppa Rd,n if u dont have a cc u can get a money order,but they do not take cash.They will pay u ur refund in a checkBut u need a drivers license, n have to b legal age..

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