Popeyes Louisiana Kitchen

Daniiel S

Frustrated to wait at the front counter for 10 minutes; noting there are 9 employees on the floor laughing and staring at one person at the counter waiting to be helped…impressions matter. They could care less who is standing at the counter waiting for someone to take their order but teasing me as I’m waiting at the counter. It’s a Saturday I get it; they have 2 cars in line at the drivethru , they are over worked, paid little, no breaks,..Thank you for a “one of a kind -very bad and inconvenient experience at Popeyes.” Hopefully they will improve their service soon.

Hannah Eckhoff

Went through the drive-thru this afternoon and ordered a #10 with red rice and beans, Diet Coke, sweet heat sauce and blackened ranch sauce. She told me my total at the speaker and asked me to pull around. I get to the window and she tells me a different total which is more than what she told me at the speaker. She handed me my bag and i checked to make sure BOTH of my sauces were in there. Only the ranch was in the bag so i asked for my sweet heat. She said “sorry they told me they were both put in there.” I said there is only ranch in here and she said “there should be both.” I had to physically show her the inside of my bag for her to give me another sauce. I get home with my food, there is no silverware in the bag and my Sandwhich bread was rock hard and my red beans and rice were ice cold. Oh and to top it all off, i was given regular Coke. I am very disappointed in my experience today…. I didn’t expect to have to argue for an extra sauce when i ordered at the speaker and fully expected that i paid for them and then get home to disgusting cold/old food and the wrong drink. I was the only car in the drive-thru the entire time.

Michelle Clark

Prices went up like everywhere else. Food was still good. Got the spicy family deal $24.99. Cheapest chicken place in Blue Springs since inflation. $35-40 for a box of chicken and 2 sides is ridiculous (other places) to me.

Esperanza Vite

Oct 31, 2021 -11:45pm - Drive Thru Ordered a #9 & #10 combo's. #10 had a bread clip in it. Noticed when I got home and was about t to eat. Decided to return to Popeyes and show them, lobby was closed so I had to wait in the drive thru again. Asked replace the sandwich which now was a 15min wait... I tried explaining why no one really listened and just wanted to tell me it was a 15min wait for a new one. They refunded me just for the sandwich, waited in the parking lot for another Spice sandwich. They gave me the wrong sandwich Wasn't about to go thru drive thru again and waste an hour of my day.