Dunkin'

Lillian Smith

Okay, let me just put this out there. I do not have a problem with foreign people, however, if you are going to own & operate a business in the United States where English is the prominent language, you need to be able to understand & speak English to take an order. I have been there numerous times since the management changed & it has been like this every time. Today, I had to pull up to the window rather than ordering over the speaker because she couldn’t understand me. That is pathetic. If this continues, it is going to make me not want to continue coming here.

Anna Pelino

Ordered through the app and got stale donut holes that tasted pretty dry. Iced coffee with 2 flavor shots of caramel was inconsistent with other Dunkin locations, but after reading some other reviews I guess I'm just glad mine tastes like coffee. Staff was courteous.

Alejandra Hopwood

I honestly feel bad! I try to not complain and treat people like i would like to be treated but the communication is hard and they are not trained enough. I feel bad for the poor girls working there. If the app has offers (3 going on) they need to be aware and know how to apply them. I felt terrible when they didn't charge me for my coffee because of the misunderstanding but then gave me a coffee which was not what i wanted. I had to ask them to get me the right one and i again and again offered to pay for it. Dunkin is my obsession but it is frustrating every time i come here. There is a girl who is awesome i assumed she was the manager but now she's gone so it's back to trying to communicate and get what i want. They need to train their employees better and have an experienced manager at all times to deal with the issues.

Chloe Killday

I used to go to Dunkin all the time to get coffee, however recently my experiences with this specific Dunkin have been awful. Today I ordered a chai tea latte on the app, and once I arrived to pick it up I was informed they didn’t have the stuff to make a chai tea. I asked if I could replace it with a pumpkin cream cold brew. After there being confusion at the window on what I ordered, I was eventually handed my drink, that definitely did NOT look like a pumpkin cream cold brew. I took a sip of it and it was not what it’s supposed to be. I was also given a fat paper straw and dome lid for some reason? Needless to say, I won’t be returning unless something is fixed.