T-Mobile

Category: Cell phone store

Address: 1812 Rte 291, Harrisonville, MO 64701, USA

Phone: +18168846008

Opening hours

Sunday: 11AM–6PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

Charlene Stoldt

Jul 1, 2022

They are extremely slow, won't address you when you walk in waited over 45 minutes in line, only 2 employees πŸ™„ no one ever apologized to the multiple people in line they move & act like they are sedated! Me & customer service caught them lying to me & didn't want to take responsibility or admit what they did instead tried to blame me. No one should have to wait almost an hour just to pay a bill! VERY UNPROFESSIONAL!! THE LOCATION IN HARRISONVILLE IS NOT THE BEST ONE TO USE. HORRIBLE

Colby Parrish

Jun 2, 2022

Cody went above and beyond to insure that all the issues I was running into were resolved. Even after he was off work stayed to make sure everything was perfect.

Stephanie Warren

Mar 7, 2022

Came in last week to upgrade my phone and open a line for my son. Andrea was amazing at handling what I needed and answered ant questions I had. She even gave my 2 year old a snack when he was getting cranky and a balloon they had from an old promotion. Thank you Andrea. Keep up the great work.

mason williams

Dec 27, 2021

If I could give a zero I would, I come home to find out that my grandparents were given a β€œfree” tablet when they took their iPhone they bought through Apple to get them set up. She talked me through it all and talked about how he made fun of a question she ask about it and vividly remembers that he said it was free and they wouldn’t have to open up a new line. Today we headed down to try to talk to them and were told about how it had been past the 14 days that they had to return it. Which I understand, I know more about this then them and while it’s frustrating to hear that they had been taken advantage of it was even more frustrating and aggravating when the works had an attitude towards us. Simple questions like how much it would cost today to pay off the line and tablet of about the process of canceling in 24 months when the contract is up were all faced with arrogance and sometimes having their voices be raised at us. If anyone has good experience with AT&T or Verizon let us know because my grandma is about as hot as a skillet in the fire.

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Questions & Answers

I locked my self out of my Samsung 8 with a passcode. Will I loose all contacts and pictures

Melanie Troby | May 12, 2019
Roger Meyer | May 13, 2019

Use your USB cord and plug it into your computer. Your computer can get into the phone and move all of your pictures to the computer. Your contacts may be lost if a master reset is done on the phone. If you use gmail your contacts are always backed up to the cloud. Samsung also has a contacts backup, if you set it up. The store should be able to backup and restore your phone.

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