Address: 2306 Palumbo Dr, Lexington, KY 40509, USA
Phone: +18592690844
Sunday: Open 24 hours
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Victor Jordan
6/24/22: We ate there on Friday night at approximately 6:00 p.m. Food: 4 Stars. We ordered breakfast. Everything was good, but both of us knew our Foid would have been better if we had went to a Waffle House. Service: 4 Stars. The service from the staff was exceptionally good. But when we arrived there was only one other group (a couple in the entire place), and they seated us in a booth directly behind them. Considering the capacity of the place appeared to be approximately 200, I feel this was very inconsiderate. Because of the lack of background noise we could clearly hear their conversation. While there another couple came in and they sit them in the both directly in the booth directly behind us on the other side. Facilities: 4.5 Stars. The building and seating is beautiful and spacious. All areas are exceptionally clean. The only reason nit 5 stars here was the both seats are a little worn out. Do I recommend this place: YES Will I visit again: MAYBE, but most likely I will select Waffle House.
Charles Avery Jones
Although the restaurant wasn't modern it was clean and well staffed and the employees were very friendly. My food came hot fresh and on time. The staff checked on me regularly to see if I needed anything and in the end I had a pleasant experience!
Rachelle Mckiddy
So we waited forever to be seated. Then when we get seated the seats are awful to where you feel the person behind you pushing against you. Then when I tried to order crepes, I was told they were out of crepes... This is IHOP and y'all outta crepes? So then, get this, they deliver the exact crepes I just tried to order to the table behind us.
Betsy Dillon
The 4 stars are for the wait. We were told it would be about 25-30 min wait, there were 4 or 5 ahead of us. We were understanding because it was a busier time of day BUT they had several tables still open but for what ever reason they were not seating anyone at some of them. Anyway, we waited in our car and after about 30 mins they called and said our table was ready. Once we got seated our waitress was very good and made sure we had plenty to drink until she brought our ticket to us and it seemed like she thought we wouldn't need any after that even though we were still eating when she brought the ticket to the table. The manager (I'm guessing is what he was) was walking around checking on all of the tables more than the waitresses were just to be sure everyone had everything they needed. It was nice to see the manager walking the floor, we go to A LOT of restaurants including other ihops and have not seen this much at all. We got our food fairly quick and it was made just as we had ordered. The food was good & the service was mostly good, we would definitely go back! After eating here I read some of the reviews people posted here, maybe either there was different staff or maybe some changes were made but the only real issue we had that would be the same as others was the wait time. Everything else was good and at times we are bot easy to please, we expect to get waited on in a timely manner and get our food in a timely manner and still at an appropriate temp., not cold food. After all, we are paying for it so we expect it to be as we want it and we tip the waitress according to her service and politeness and this waitress was tipped well. 🙂
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This place sucks and i hate there food. I would just soon eat dog food as to eat there food.
Limited menu and capacity. Masks are required except at the table.
Uhm OK but back to why the prices ain't online!? And why they don't answer their phone! All their menu options does not justify bad customer service it doesn't justify anything! If a potential customer has to call 3 times and no one still answers the phone the greatnest of their menu option does not justify being understaff if your so called busy
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