Address: 9502 Collinsville Rd, Collinsville, IL 62234, USA
Phone: +16183447848
Sunday: Open 24 hours
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Diana Gonzales
Waited over 30 minutes for some tacos and 3 meals. The food was cold at that tacos were nit good no lettuce a tiny piece of cheese no sauce cold fries. The only thing that was good was the drinks. I won't be going back to this JITB
Halle Gearing
How is it that every time I come here I literally get pulled too the side weather it’s a big ole order or if it’s literally 4 cheeses burgers tonight, there open 24 hours but some how they only have burgers and drinks, I just don’t understand why you have a job if you aren’t going too go and do the job .. they are literally paying you money too be at work too work? I also work in the restaurant industry but this is just so beyond me that the only place close too home that’s “open 24 hours” in quotient’s because you rarely see this place open 24 hours that they can’t even serve a French fry … they guy at the window and taking the order is most definitely not even the problem it’s just the company and management it’s self.
DDenee H
Not a big Jack in the box fan, they are slow and lack customer service skills. However, we needed late night food and they were the only ones open. Let me say I was totally impressed by the late night crew. They were efficient, pleasant and quick. I never have a good experience, but this time was different. The young lady at the window, was delightful. She displayed awesome customer service skills, patient, friendly and accommodating. She took care of us and made sure we were satisfied, WITH a long drive thru line. The food crew was dynamic, they moved with swiftness and precision. My food was nice and hot, AND FRESH! I only waited about 5 minutes at the window to get it!! The whole night crew was amazing and their efforts doesn't go unnoticed! I definitely will go back to that jack in the box again late night!
The Great Satan
I only have one complaint about this place but I'm still going to give it five stars. The main thing I need to mention is how hard it is lately to find a Jack in The box location that's open. There's one near my house but I've been there and the guy told me that they're only doing mobile orders and I hate installing apps on my phone especially from restaurants. The other location is probably about 7 miles away and conveniently whenever I want something they're not open. I only stopped because I was running an errand and I was shocked when I saw it had vehicles in the Drive-Thru. I love their jalapeno poppers because it's a full size popper and not little diced bits like Burger King does. I love their sourdough sandwiches and my daughter absolutely loves their grande sausage Breakfast burritos. My only complaint with this place is that when I ordered curly fries at least half of the fries were regular fries. And like I said their food is really good and it's something I can easily overlook
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But sometimes they are fast, efficient and get your order right....lol
Jack in the box is great 4 big family
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