TownePlace Suites by Marriott Janesville

Charity Sebelin

Suites/Rooms are large and clean, all liquid soaps/conditioners were empty, and clothing iron had debris burnt on it and it destroyed my new dress... That said, we planned our vacation and this hotel specially because other family has stayed here and loved the pool & outdoor amenities. The pool was painted and apparently the paint didn't dry in time, so has been unavailable our entire vacation. This was a key source of entertainment for my family, so I could spend time with local family. The entire trip has been deeply impacted by this oversight. We were not notified, as they claim an email was sent (it was not). I'm so disappointed and am now spending the trip attempting to find things for 2 teenagers to do in the July heat, so they enjoy their vacation, too. I can not imagine what manager would think it was wise to paint the pool at the height of the summer vacation season, in the July heat, immediately before the holiday weekend AND not consider Wisconsin humidity could impact the drying time! We're so upset. No mention of the pool situation at check in either. Really? Ethical practices? We spoke to the front desk, and were told we would have to wait until the manager returned on the 5th from his vacation. I hope he's enjoying a refreshing swim somewhere on his vacation.

Tammy Chrobak

Great stay, great service, beds are comfortable and rooms are clean as well as the whole hotel. Would highly recommend.

Shirley Elkendier

Very nice place. Didn't like the furniture arrangement in the room. One side of the bed was right next to the bathroom door. And the tv is on the wall at the side of the bed instead of on the wall by the foot of the bed. Very odd.

Adra Maxwell

My check in experience was great. My room was neat and tidy and I need and other than the contents of one trash can it was also clean. I'm not exactly sure how they did miss the Trash in the trash can cause it was the very 1st thing that I seen when I walked into the room. But everything else was clean. It was also quiet and I was able to rest comfortably. I will definitely stay at this hotel the next time I'm in the area.