Dunkin'

Kirsten Johnsen

Had an outstanding experience at this location today. Received exceptional service from Brittany who went out of her way to assist and expedite an order after an error on my end with a mobile order. She was polite, accommodating and friendly. The entire team was engaged and professional.

JC L

No toilet paper, no paper towels, three people in line ahead of me and I’ve been waiting for my mobile order for ten minutes. Do not stop if you’re headed to the fairgrounds, there are two people working and there is no sense of urgency. Apparently “this job is killing me” according to one of the counter staff.

Sarah Zahid

I visited dunkin donuts in west friendship today at around 6:00. The staff was EXTREMELY rude. There was a black lady with fake eyelash extensions who wouldn’t stop showing her attitude. We went in the drive through and waited around 5 minutes until the lady answered. All we asked was if they have glazed donuts, and she refused to tell us. She said we had to come inside and look ourselves, she literally said she won’t take our order at the window. Then I had to go inside and give my order and everything. I told her I wanted 6 donuts and she put them in the box and pushed (kinda shoved) the box towards us, and it almost fell on the ground. I payed her with cash and I got one penny back for change, she left it on the countertop near her side, which I told her she could keep, printed my receipt, ripped it, threw it away and said “That’s it”. I don’t know if she was racist or what problem she had with us, it was quite disappointing and disgusting. No one should be treated this way.

Trever Hyatt

Never consistent. Not sure if it’s because they just opened or not, but I order the same coffee every time and it tastes different every time. I’ve had to go back and replace my coffee more than half a dozen times now. Also food comes out cold, snackin bacon comes out chewy, soggy and cold. Really need to step it up or figure it out. Not impressed.