Address: 31 Grand Corner Ave, Gaithersburg, MD 20878, USA
Phone: +18002662278
Sunday: 12–5PM
Monday: 11AM–6PM
Tuesday: 11AM–6PM
Wednesday: 11AM–6PM
Thursday: 11AM–6PM
Friday: 11AM–6PM
Saturday: 11AM–6PM
Matt G
Having had Comcast previously, I've never bothered to review them. I'm taking the time now because they keep annoying me with junk mail. Their television service is a joke these days when one considers all the streaming services and their a la carte availability. That availability is why I ditched the TV to begin with. I've also had both their cable and telephone service. Both are fine when they work. Often times, they do not work. Because of the poor nature of their service, I took to calling them "Comcrap." I have yet to think of anything remotely as clever for Xfinity. It's unfortunate that if one wants internet in Montgomery County, one only has a handful of choices, Comcast being among them. I would never recommend them to anyone, ever.
Lenk
I paid 60 dollars a month for slow internet, the company said it was my fault and I wasted more money getting a new router. Then when I complained enough they finally sent a tech to my house to troubleshoot and they found out they had a blocker on my internet cable. They never gave me any compensation. Also another one of their tech operatives threatened me that if I didn't like the changes he did to my internet he knew where I lived. 0 stars
Christine Fitzgerald
HORRIBLE EXPIERENCE HERE! If i could give ZERO stars i would. Went to upgrade our internet speed - OUR ENTIRE CABLE PACKAGE was deleted and all of our cable boxes voided. I have been on chat and customer service phone for 4 hours last night and another 4 so far today and NO ONE can figure out how to fix the problem and get us our cable back that we have had for years. They switched it off in two seconds why is it taking TWO DAYS to get cable back?! Dont got to this store OR use Xfinity
Delta SR
Raised my bill without notice and then not allowing me to change services So they suddenly raised my bill. I called to find out why and they said it is due to some promotion ending. Alright, then cancel the TV service, which I don't use. They hang up on me. And refuse to let me contact them by any means to change my services. Yeah, Comcast the worst company in America!!!
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Absolutely
Word limit?
No appointment is necessary.
Yes. They will want the one you're replacing though.
Probably not. Comcast has the worst customer service! They put barriers up so you can't get to a supervisor.
Sure just did it myself
Yes, you can. I just did it a few days ago.
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