Cracker Barrel Old Country Store

Yolonda Mitchell

I like cracker barrel but have not been to one since before the pandemic. Cracker barrel has removed quite a few items from their menu. Despite that and being short staffed the food was perfect. I ordered one of my favorites that is still on the menu, Mama's french toast. My eggs were perfect no raw egg visible just the way I like them, no brown edges either. My French toast was perfect as well. The restaurant was clean, the service was a little slow but under the circumstances of being short staffed the waitress did well. She was pleasant. Love the gift shop always full of great things to buy. The bathroom was clean and didn't smell.

GiGi

The manager Tyler handled a situation poorly. I ordered the same thing I ALWAYS order being the egg and bacon casserole with medium eggs. It arrived with scrambled eggs. The server was confused because the computer allowed her to add the eggs this way but the manager comes over and says sorry we have to make the eggs scrambled now no exceptions. Rather than letting me make the choice they brought me what they wanted. The poor server was so apologetic because she knew what I ordered but the manager charged me two medium eggs rather than comping them because they made the mistake. How dare you choose for me rather than allowing me to choose if I want to pay for extra eggs cooked how I ordered them or change my order. I love Cracker Barrel but this Tyler girl should not be in charge. Poorly handled, shame in you. You should be embarrassed for your actions when your restaurant made the mistake. The server was the only one who actually cared, she knew what the right action should have been and couldn't stop apologizing to us. I had to pay for a side of two eggs and remove the scrambled once my correct eggs came. This should be zero stars , sadly it's not an option had to choose one star

Peter Jones (BammyJ007)

Probably one of the worst cracker barreck experiences I've ever had. We were told there was a 25 minute wait which okay it's 8:00. It's busy time. When we looked in the dining room. There's about six tables and the rest are filled with dirty dishes. We order our food and when I got the chicken fried chicken with a loaded baked potato, I get it all the time at my local cracker barrel. Normally it's crispy and moist. This time it was bland and soggy. The potato I got, the bacon was ice cold and obviously raw. I pointed it out to the waiter and they said it's just how it is and reason it wasn't hot was because it wasn't under the heat lamp. The bacon was as red as my sunburn when it should be crunchy not chewy. There was no effort to right the wrong.

Nichole Johnson

I tried the fried shrimp meal for dinner. I thought the price was great. Easy online ordering. I arrived at pickup time and waited an hour past my pickup time for my food. Lots of people were waiting long. I could understand if they were short staff, but nothing was communicated to us folks waiting. Unfortunately, I don’t think I will try this place again for awhile. The food looks delicious. But we ordered biscuits and they gave us cornbread. The fries were rock hard and the corn had no flavor. The shrimp and hush puppies were ok.