Advance Auto Parts

Emmie Reger

They could not help me with my radio big mad

Megin Franco

So when I pulled up here to the store, me and the employees never knew I was going to be giving them a run for their money. I have a 2006 Jeep Commander and my battery wasn't doing so well. So I've been having problems for a little while with the electricity in my car and didn't realize that I needed a battery. I was on the final stretch of my 14-hour road trip when things weren't going so well with my car. Advanced Auto parts was too far, so I called and the girl found the battery that I needed immediately, so I headed right over. She was super fast and quick with the sale. When we got out to the car though however, we realized that there was rusted bolts and screws and we couldn't get one of the terminals loose on my old battery. So the other female employee came out and tried as well to get this terminal off, she couldn't do it either. Then the young gentleman came out also and he ended up helping me as well. God bless all three of them because I was there for over an hour and 15 minutes while they painstakingly tried to get my old battery out of my car. Well after all was done they got my battery out of my car. Thankfully that was the problem and it was all fixed. I got back on my road trip knowing that I was going to be safe, with a brand new battery from the awesome people at the Advanced Auto in Straunton Virginia! Thanks again y'all are just amazing!

Maria Gonzales

The one guy who waited in me was rude and acted like he didnt want to wait on a female. Then I asked him to help me to take off the radiator cap and he couldn't open it went back inside the store to get A REAL MAN to help me. I will never go back to that store. 2-1-2022 I went in today and was VERY PLEASED to have someone who actually cared about customers. Cletus and Chaz helped me find some de icer. They both were very friendly. Thank u Cletus and Chaz for making me feeling welcomed in ur store..

Nickofdawn

We met up with some friends recently, and ended up here. We live three hours away and our friends live two hours away, so it's a good place to meet. We received a phone call from our friends saying they were at the convenient store getting gas, and that they could not get their car started. Dawn & Dawn were to the rescue!! They were so helpful by helping us get the parts we needed after assessing everything. We were able to get on the road and continue our visit!! Thanks again!!