NAPA Auto Parts - Durango Parts Source

David Brown

The staff was very kind and courteous and they actually had in stock what I needed thank you.

Danielle

I bought struts and springs from here in another town. Start hearing something went in asked if they could see if there was something off. They looked but referred me to their car center. The care center was amazing. We went in a test drive. Got me right in looked at my car, the spring was off. Reset it. Did not charge me and told me to have a safe trip and wonderful vacation.

Liz

Friendly, knowledgeable, fast service, and competent, but unfortunately half the employees don’t wear their masks or they have them under their noses, which is completely useless. And no one was enforcing customers to wear masks either. Two men were in the store without masks and not respecting social distancing. At the end of the day, great service doesn’t offset safety.

Shaul

I tried to return a defective product today. I was told by the manager that I installed it wrong and it wasn't defective. I politely explained that I have this exact product on several different vehicles and change them all once or twice a year. I'm very familiar with the installation of this product. At this point the manager turned his back on me, walked away, and told me again that I installed it wrong. I don't have a problem with them refusing to return the product. It's only $15.00 so no big deal. What is a big deal is that I walked out of the store feeling like I had just been treated as an idiot and a liar. Just to clarify, the sales clerk that helped me with my other two transactions this morning was awesome. He went out of his way to help me and make sure I had all the parts I needed for my project. So, I don't want to dissuade anybody from shopping here. I just hope the manager sees this so maybe he won't treat the next customer this way.