Baseline Rental Station / Baseline Tent and Event

Bill Alexander

Don't rent from this place! They rented us equipment that broke after an hour of use. We were charged for a full day's use and then had to pay a "repair fee" on top of that. Crooks.

Eileeñ Bailey

With great pleasure I write this review. I rented a log splitter for today. The splitter was totally awesome. Even fun to watch. My son in law had no trouble operating it we finished so fast. The staff at True Valley were so nice and polite. Great place to rent from. Thank you so much.

Gary Watters

We rented the Genie Z-32 lift from True Value Rental to paint out house because it is a two story with tall gables and the lift performed great. Also we were very impressed with the staff, who came out to provide some instruction on how to use all the lift's features. We also thought they were more than fair with the rental agreement. What we didn't find was poor customer service complaints listed below. In fact, we received better customer service than other places we've done business with. That's why I gave True Value Rental 5 stars and will be back the next time we need to rent tools.

Todd hicks

I am a small time contractor. I couldn't help but chuckle when I was looking for a small engine repair business and Grand Rental came up. This company has a bad reputation for customer service and equipment failure and I have many buddies who will not do business with these guys. They are very rude. Look at the owners response to a previous customer regarding a complaint 6 years ago. Grant it, it was 6 years ago, but the owner certainly handled his remarks inappropriately (look and see above). Developing customer relationships is big. These guys don't get it. Numerous times I've rented and the equipment wasn't working. On several occasions I returned the equipment to be fixed and had to end up fixing it myself because they couldn't repair it. Really, a chain t be fitted on my chainsaw-they couldn't get it fitted correctly. Go to Home Depot for a rental. You may have to pay a little more, but the service is good and equipment is in good shape. Now I must look for a small engine repair business. No way am I going to these guys.