Address: 13734 W Bell Rd, Surprise, AZ 85374, USA
Phone: +16235562151
Sunday: Open 24 hours
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Eric C.
Overall a poor option for breakfast with the family. Typically when we visit other IHOP locations we enjoy our meal and time. Location upkeep and cleanliness was poor. Staff attitude was annoyed, stressed and appeared over worked. Food was unenjoyable. Pancakes were either over cooked for some or soggy for others. Any meat the table got was like it sat under a heat lamp for days. Go down the street to other options. Try Fast Eddie's.
Kristin
These pictures were taken on 2 separate visits. Received raw chicken both times. They offered to make me something different, AND THEN CHARGED EXTRA FOR THE NEW MEAL! Both times I was told a manager would be coming to my table, but never showed. My family will not be returning anytime soon.
Jasmine Hernandez
Just ordered with them through Uber, they took over 45 minutes to get my order ready and yet I was still missing items from my order. I also ordered three separate orders of scrambled eggs with cheese and on one of the orders they just slapped a piece of cheese on top of the eggs. Will not order from them again! I wish there was a no star option!
Carly Kemp
Very disappointed with everything. They were not busy at all, 5 tables total that were occupied. We were sat at our table. It wasn't clean, we had to get a rag from one of the other waitresses and wipe down our own table. The server took our drink order, then took our food order when he brought us our drinks. We were waiting on our food for about 20 minutes. Never once saw our server after taking our order. Our cups were empty and one had some strange substance on it. We had to chase down the other waitress again to change our cup and ask for refills. Our server was nowhere to be found. The other waitress was helping everyone and cleaning up tables. After 35 minutes and mind you the place is still empty. The food came out. My order was the new turkey meal. Turkey slices, steamed broccoli and red skin potatoes. My turkey was so dry I couldn't even get it on my fork. They made me hashbrowns instead of red skin potatoes. I didn't finish it. We ended up paying over 75 dollars for 3 kids pancakes and 2 adult meals. We complained about the turkey and our server didn't show any sign that he cared. We won't be back. I attached a picture of my food. I'd probably enjoy the food you get from hospitals more.
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They also offer a military discount, but we get instead, & save more, by buying a $25 gift certificate & get a $5 off coupon. I'd ask 1st (if you buy more than one), if you need to ring them up separately, to make sure you get a $5 off coupon per each $25 gift card. I bought 4 & purchased them separately to get my 4 $5 coupons
For the most part it is similar to all other restaurants. To come into IHOP you have to be wearing a mask. When leaving you should also be wearing a mask. Other than that, most restaurants don't really have any other rules for the most part.
We do but it isn't compatible with other discounts or specials.
From website: Come to IHOP® every day from 4 to 10pm to get one free kids' entrée with each adult entrée. Free entrée valid for kids 12 and under on kids menu items, for a limited time at participating locations. Drinks not included unless otherwise specified. Not valid with any other discounts or coupons. Dine-In only. © 2018 Universal Studios; Based on Dr. Seuss characters TM & © 1957 Dr. Seuss Enterprises,
Go to Google Maps. Look up this restaurant. Scroll down until you see MENU. Click on it.
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