Address: 682 S Watson Rd, Buckeye, AZ 85326, USA
Phone: +16233270724
Sunday: 10AM–10PM
Monday: 10AM–10PM
Tuesday: 10AM–10PM
Wednesday: 10AM–10PM
Thursday: 10AM–10PM
Friday: 10AM–10PM
Saturday: 10AM–10PM
Carla Brown
The chicken is way too greasy...the butter was frozen the napkins r too thin...they were out of every drink that we wanted and they were out of ranch dressing for my granddaughters fries...we were very disappointed. Oh and the straws were too skinny
Cecilia Villanueva
The worst experience ever! My mother went and ordered an 8 piece meal and also a number 14. She told me her experience how she spoke to the G.M. Heather and Heather told her if you didn’t like your food come back in and get a replacement but had to be the same day! She also said make sure you bring all the food back. I couldn’t believe it so I called a few hours later because we had morning errands. I got the same response. My mom said the chicken was gross, the fries were soggy! So my parents had served their plates then when the food tasted nasty they threw it in the trash. Heather told me to bring back the order and they would give us the order another time. I took back the 8 piece chicken mash potatoes remaining biscuits and the touched served food went in the trash! I went to go get the refund and she looked at fries and said they are soft I said soggy she said hmmm well from 10 to 2 that would be soggy. VERY RUDE VERY CHILDISH VERY UNPROFESSIONAL!!! She also said since two biscuits were missing and the small coleslaw we wouldn’t get an entire refund I said what did you want me to do bring what we threw in the trash she said yes. I couldn’t believe the treatment that was given by KFC G.M. We will never go back. It’s unbelievable how the manager treats customers!!!!! Clearly customers are not always right in this location I even got told cost of living went up and food missing even if it was have eaten the whole order should of been brought back. Cost of living so did gas prices yet I had to come back and bring the nasty food and then I was told I was the only one to complain today well what does that mean again maybe there were different cooks idk what to tell you. Clearly unprofessional!!!!! Our maybe my family knows the food wasn’t cooked correctly and others don’t regardless we weren’t satisfied and Heather made excuses one after another and never took responsibility!
Alma Delia Morris
I gave it 3 stars bc the employees act like they don't want to help you. There was 1 friendly employee. The girl just kind of threw my food at me and walked away when I still needed salt, napkins and tea. And they didn't have pepper. The one in ohx didn't gave oeper either. That's weird. But I will say I do love their chicken.
Christina Mason
Visited a week ago and the gravy was like water. They said they’d replace them next time. Came in tonight and they forgot the sauce for our tenders, the fries were 1/2 empty and the gravy was dripping all over the food containers. It was also still like water. So I drove back to the store. Waited for about 10 min to be helped because the girl at the counter disappeared and she had the personality of a wet sock. Never smiled and said hi. Never said sorry for the mess up. Etc. the manager even came over and the only words she spoke to me were “do you have a receipt”. Which I didn’t because they never gave me one. I will literally never visit this location again.
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I ate chicken yesterday and have been puking for most of the last 24 hours. Last time going there.
Cool more for us.
I never had an issue such as this! I just don't know how to respond to this situation!
@David I know, but there was a slight hope KFC cleaned up their act. 😔
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