Southwest Motel $34.95+

Category: Motel in Grants, New Mexico

Address: 1000 E Santa Fe Ave, Grants, NM 87020, USA

Phone: +15052872935

Reviews

Harkirat Singh Gill

Jun 7, 2022

We booked this motel and checked in around 8pm last night After half an hour Its Bathroom toilet seat wasnt working, whole toilet seat water started flooding in the bathroom, on floor, in shower. We called the person from reception He came to clean the bathroom and we requested him to please change the room, he bluntly said i cant change your room and you can do whatevee you want or can. We asked for refunds He said i wont refund nor change the room. This place is the worst experience we had travelling in North America. I would not recommend this place at all I would give them 0star.

sangram .randhawa

Jun 6, 2022

We got into the room, the toilet was overflowing and the bathroom was flooded. Called the manager in the front office. Requested him to change the room, he wouldn’t do that. We asked him to cancel our reservation, he wouldn’t do that. He cleaned the toilet by just taking out the water, didn’t use any disinfectant and expected us to use the same bathroom in the same room. The worst experience ever I would expect in a hotel. I hope they do a better job next time .

Mary Schmidt

Sep 27, 2021

I'm giving three stars only because the bathroom and the room was clean . The bed had clean sheets and the bed was firm . The refrigerator wasn't working at all. The lock on the door was broken. It is a no frills motel ,so don't expect amenities such as a hair dryer , coffee maker. There was cable and wifi. There wasn't enough towels and I had to ask for more . The proprietor was friendly and helpful. The price was reasonable . If need be I would stay there again .

Sue Sand

Jun 28, 2021

They do a very poor job with cleaning. It looked like they just wiped down top of sink and and top of toilet. Lower parts were not cleaned. Tub in shower was dirty. Spider webs were in the room. So, I was not comfortable using their rough towels. Drawers were dirty and no vacuum under bed for a long time; with trash. The air conditioner was super loud like a motor when it worked. For a very simple motel it should at least be spotless.

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Questions & Answers

Are the rooms non smoking rooms?

David Wilcox | May 9, 2019
E. diaz (eddo) | May 10, 2019

There is smoking and non smoking rooms avl.

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Smoking? And do they have microwave n refrigerators?

Mary Lopez | May 9, 2018
Gary Owens | May 10, 2018

Gotta smoke outside. But yes they have microwaves and refrigerators in every room. 2 tv's as well.

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