Address: 1101 Outlet Collection Way Suite 1230, Auburn, WA 98001, USA
Phone: +12538043155
Sunday: 11AM–7PM
Monday: 10AM–8PM
Tuesday: 10AM–8PM
Wednesday: 10AM–8PM
Thursday: 10AM–8PM
Friday: 10AM–8PM
Saturday: 10AM–8PM
V S M Subramanyam Konathala
Like the store but collection seemed little less.
Monique Hatcher
Horrible. I would give zero stars if I could. I had an online order to pick up and some items that were shipped from their warehouse went to the store and I had to pick those up as well. Bridget was helping a girl to get my orders and instead of the girl saying can you take over, I am getting confused and flustered, she gets an attitude when I tell her that I have some shoes on hold in the back and I have an order to pick up that was shipped from their warehouse. The store manager comes over and I tell her that I need to leave the store ASAP, (after all, that is the whole point of buy online pick up in the store). The store manager says ok but with an attitude and the original girl who was flustered rolls her eyes and walks away. This store is horrible and desperately hiring anyone due to holiday season and being understaffed due to the pandemic but quantity does not amount to quality. It may be a hassle but I would rather drive 20 minutes to a different store and get great customer service and understanding than a closer one where the workers have disgusting attitudes and are giving horrible representation for the Carter’s/Oshkosh brand and their values. I will be getting in contact with the district manager because this behavior was totally uncalled for and unacceptable especially when respect was given the entire time. Just don’t!
Robbi Baskin
Carter's and OshKosh are conveniently linked children's shops in same suite at the Auburn supermall. Great place to find really cute clothing, pj's, coats and shoes for often great deals. There is great seasonally appropriate selection choice, and I like the clearances and doorbuster deals, for gifts or for buying ahead of growth spurts.
Ryan F
Ok selection. They have a very sexist selection of clothes. Probably 70% of the store is girls clothes so it makes it tough to shop for our son. They have thr ability to order stuff off of their website and ship it to you for free which is nice.
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Same as other retail locations. Limited people at one time, plexiglass in place. Masks required
You or whoever you designated as your pickup person while ordering can pick up your order.
For Curbside: Park and call! When you arrive, open your email confirmation and call us. Pop the trunk and we'll pack it up. Contact free! For Pick Up Today: When you arrive, head inside and head to the cash registers with your email confirmation ready. Should be super quick!
It’s easy to return it to one of our 850+ stores within 90 days. However, you cannot return your items Curbside, you must come into the store. If you're a Rewarding Moments(TM) member, no receipt needed! To return by mail, simply print a return label from MyAccount.
You will have 14 days to pick up your order. If you can’t pick up your order within this 14-day window, we’ll cancel it and refund your purchase.
Most items will be ready for Pick Up Today / Curbside Pickup within two hours of the time you place your order online. We'll send you an email when your items are ready for pickup. Place your order 2 hours before close for same-day pickup.
We are doing the following to keep you and your family safe: frequent cleaning, capping the number of guests in-store, and available face masks and gloves for you and our store teams.
Employees sanitize their hands after each customer interaction and wear a mask during the entire process of fulfilling your order. When the associate brings your order to your car, they will place your order in the trunk or backseat to comply with social distancing.
Yes, they are required for all shoppers and employees at all of our stores.
Yes they sell gift certificates
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