Lash and Brow Company

Category: Beauty salon in Centralia, Washington

Address: 316 S Tower Ave, Centralia, WA 98531, USA

Phone: +13609999427

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: Closed

Reviews

Daija Moore

Dec 9, 2021

Heidi did great on my first fill at this place and it made me want to come back! Then I went to Caitlin, who offered to do mega lashes on me rather than volumes I had. My lashes ended up looking the same and I was unhappy 🙁 especially since I was being charged more money for more volume. I texted the company number and they informed me I was only charged for a regular volume fill but Caitlin never told me that, I paid cash so I had no way of knowing so that was a red flag for me. The communication was terrible. BUT, whoever I was texting on the company number was extremely helpful, and scheduled me a free 30 minute fill with the same lash artist to fix the problem. I went, and unfortunately I just felt uncomfortable the whole time because the lash artist was clearly upset with me that I complained, just had a terrible attitude the entire time, I don’t feel comfortable going back to this place sadly!

Lori Keilwitz

Jul 3, 2021

Caitlin knows what she's doing! She is truly an artist!

TROY ESSERT

May 3, 2019

First, this is my husband's account (lol). I (Amanda Essert) am new to the lash life. I have seen multiple people with lashes done by Heidi and she is ah-mazing! She is beyond talented.

Jody E

May 1, 2019

I really love my lash and hair extensions! So many people have commented on how great they look. Caitlin does an amazing job on my lashes and Heidi added a fun splash of color to my hair. They are an incredible team!

Thanks! Your review is awaiting moderation.

Questions & Answers

I'm looking for someone who knows how to braid black hair. Can't seem to find anyone in Lewis County. I've been wearing it bald, but i would like the top braided only. I have the hair extensions already. If not i will have to drive to Tacoma.

La-Verne Mohoric | Aug 14, 2022
Lash and Brow Company (Owner) | Aug 15, 2022

Hello! Yes we would be happy to help you ! Our braid artist works will all types of hair !

How can I be charged 70.00 for no services..I was ill and can prove it by medical records ..you never even let me know that I was still getting charged..my mind wasn't on my lashes while in hospital..

Karen Layman | Aug 14, 2022
Lash and Brow Company (Owner) | Aug 15, 2022

Hello Karen! It looks like your appointment was a little over a month ago and you booked on Facebook which goes over our strict cancellation policy you have to agree to the terms before you can book an appointment, so it should have explained everything on there before agreeing! I'm sorry to hear you were sick, and I'd be happy in go a little more in depth about our policy. We have this strict cancellation policy to protect our workers if people book appointments and do not show up that affects our workers paychecks.

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places