Eastside Subaru

Kevin Lalli

Getting sick of the treatment at Eastside after bringing my Forester in for years, purchased there. The last straw was having my car held hostage until the latest ~$5k repair bill was paid in full. I know the associate wanted me out of there and I wanted to leave, so luckily we made it work. Imagine my surprise when the brand new set of tires I had installed still don't hold air. The shop/ service center is not even close to worth the money. Will be going elsewhere, I may get the tires installed properly at Firestone and send Eastside the bill, it'll save me yet another trip to Kirkland.

Miriam Cortes

My experience at this dealership was wonderful. As a woman shopping for a car, I experienced a fair share of talking down to, but not here! Artur, the salesperson I worked with, was honest without being pushy or talking down to me. I told my husband I was happy to drive 25 miles out of our way to purchase our car here rather than the closer Subaru dealerships with more stereotypical salespeople. Artur- we're so grateful for your help!

Laura Pulido

Got my new Subaru Crosstrek by just negotiating over the phone, which was very convenient considering we're still in the pandemic. Delivery took a couple more days than expected but overall service was very good. I didn't felt any pressure on buying additional packages I didn't want to buy. Very respectful staff.

Kendra Fleharty

I have been to this service department at Eastside Subaru many times and there have been times when I question their thoroughness. I have told them many times of a loud humming from the rear of the car and never get any follow up. However, the most recent event was when I came in for an oil change today. 1. They failed to tell me there is rodents under my hood. See photos of seeds on my engine block and bits of fur near the belts. Even if they cant clean it out themselves, this would have been good to know before a bigger problem occurs. 2. They failed to update my milage sticker, or mixed mine up with another car's sticker. It is a small detail, but it helps me keep up with the care of my Subi. I still love Subaru and each time I go into Eastside Subaru, the representatives are kind. But I am loosing faith in their Service Department. I will take my Subaru to another location to be serviced.