Home2 Suites by Hilton Pittsburgh Area Beaver Valley

Dorothy Robinson

Disappointing Customer Service for a Hilton Property Several factors— We have 6 kids so we generally book the largest room or 2 rooms. We were told we would have to have our rooms separated by floors, which is a no go with kids. Then there was no answer to help accommodate us. Hubby said what about the sister property next door. Also said what about switching our room types to get us rooms close together. We originally paid for a 1 bedroom suite and a double queen. They downsized our room since they didn’t have any rooms close together, but still charged us for the 1 bedroom suite bcus in her words, “it was our decision to change the room.” Then, once we were in the rooms, both of them smelled like feet. Seriously, like someone had been airing out their smelly feet and trapped it in the rooms. My sister, who was also traveling with us, also had a smelly feet room. I did ask for housekeeping to come spray air freshener, and a wonderful lady did come up to spray. So in essence, we paid upwards of $500 to smell feet all night and receive poor customer service. I usually recommend Hilton properties, but this one misses the mark. Go to the Hilton Garden instead.

BJ Lawrence

Stayed one night, as usual got called to somewhere else, clean, comfortable, modern.

Raymond Kleinberg

The rooms were beautiful. We stayed in room 610. It was quiet, the beds were comfortable, my daughter on the pull-out sofa bed slept fine, great bathroom, and a nice little kitchen with dishwasher, microwave, big fridge, all the dishes, etc. I would definitely recommend for a family to spend a night or two. There are plenty of nearby dining options as well as a very close Walmart, Target, and Aldi for grocery needs.

Priscilla Josey

Love room spacious well equipped. Will recommend to family and friends.