JOANN Fabric and Crafts

Michael Thomas

It's ok, there kind of short staffed or they just have no customer service skills because I can walk in and clearly have no clue where to find something and not one employee asks if I need help.

T Dimick

Store is well stocked, clean, and organized. Great savings on seasonal items and an extra 20% off entire purchase including sale and clearance items.

Chris Jenkins

I needed 7 1/8 yards of (expensive) quilted fabric to back the quilt top I had completed. I asked for the yardage to be cut in three equal pieces on their large cutting tables to make it easier for me to sew them together. I was informed they could cut the pieces but they would have to charge me separately for each, which meant my discount coupon would only apply to 1/3 of my total yardage. I was then informed that if I tried to return the fabric it would be difficult to resale. I asked if I could sign something saying I agree to not return the fabric, I was told no because the store had experienced a problem with a return in the past. In the end I did not buy the expensive fabric I wanted because there wasn't enough of it. I have been a decades long regular customer to this store. I won't go back there.

Odette Marie Moronez

I love Jo-Ann's! The prices are competitive with Michaels arts and crafts and children's items but overall with their coupon sales and 50% off seasonal items they are awesome. Customer service is good and they have some unique difficult to find items compared to other stores. I enjoy the large selection of material, frames, paints& the clearance section.