T-Mobile

Rex Tincher

Update: So I eventually decided I wanted a prepaid plan that included Data, not just voice minutes. Ira set up the "Connect by T-Mobile" $15 per month plan for me on May 18th and made sure that my existing minutes balance transferred over to the new plan. Today, Bridney fixed the problem with the PIN on my account and everything is working great! Original review: Bridney did a great job upgrading me from a T-Mobile 3G flip-phone to a T-Mobile 5G smartphone. She transferred over all of my hundreds of contacts, which is what I was really sweating. I didn't need to change plans even though I had a pre-paid minutes-only plan. (I intend to use Wi-Fi connections for data.) If you're a cheap pre-paid customer like me, and you received a text from T-Mobile about a too-good-to-be-true free upgrade from your 3G phone to a 5G phone, believe it! The OnePlus Nord N200 5G is a good smartphone and I like it. Even though, after 16 years of flip-phones, I feel like a caveman flying an Airbus A380.

Bill Mikesell

Store manager Ben helped me get a replacement iPhone. He was patient and took care of technical issues and paperwork. Afterwards, I was able to phone him several times to tweak settings so I was back up and running 100% by the end of the day!

Debbie Pennington

I have never had help from such nice guys as Alex and Ira at this T-Mobile location. They were pleasant to talk to, very helpful and patient with my learning process. I would highly recommend you visit this location for your phone needs.

Casey Lakes

Best experience with phone sales! Jerel is wonderful and very helpful! I hope T-Mobile knows how lucky they are to have such a friendly, customer oriented employee! He not only knew the products, he also gets to know each customer so he can point them to the best product for their needs. I also want to give praise to the other gentleman, I believe his name was Nate, for being so helpful! Kudos to you both!!