Aegis Living Marymoor

Idahopix

Aegis Living Marymoor is wonderful! I recently had to find an Assisted Living Community for my 90 year old Dad on short notice. I had no prior experience with this and it was so daunting. From day one, the Marketing Director Marissa was outstanding. She guided me through the fog that I was feeling with compassion and empathy. She was patient and kind during a difficult time. She is amazing and Aegis is blessed to have her! She was willing to accommodate every single request I had and she accomplished it all very quickly. The community is warm and cozy and the biggest difference I saw from the other communities I visited (4 others!) was that the residents were out of their rooms and socializing. Lots of smiles. The staff is wonderful, Roger the manager obviously cares deeply for his residents and is very protective of them. It’s a lovely community and the residents are so fortunate to live there!

CONSULTANT NKONGE

This place is really well managed where all staff members and the whole community at this place treats people with respect and decorum

Susan Williams

My rating is a 4.5 star. The staff at Marymoor is outstanding. They all work hard to meet the needs of my Dad. Upon returning from a 2 week vacation, I found him to be doing so well. He looked clean, neat and well-cared for. From the nursing staff to the care-givers who work hard to keep residents safe, clean and cared for, I thank you. The staff members in management responsible for resident well-being, I thank you too. Why the 1/2 star rating you ask? It boils down to cost increases. I understand and totally support the care-givers cost increase. I so appreciate all they have to do for the residents. It is NOT an easy job! But building costs for Dad's room increases every year. This includes room cleaning each week, laundry 3 times/week and food. My food bill goes up too but the increase seems out of proportion, when the cost is considered per day. I also saw a surprise charge for alcohol consumed at the Christmas dinner and was told it was the law to charge for that. I was unaware of that new charge which may have been in part my own ignorance. Yet, the cost of the dinner remained the same. We were told last year of the cost increase for the holiday celebrations were to include the alcohol. Marymoor does so much for their residents through care, activities inside and outside the building and a higher quality in food. They have always done that. Maybe that's what sets them apart of other facilities. I am trusting that they are doing the best with their funds in order to maintain the facility.