Review Control™ Reputation Management

https://www.reviewcontrolcenter.com/how-do-you-track-all-of-your-reviews-across-all-of-the-websites/ Yes there is. There are a number of 'review management' products on the market, so look for the service with ALL of the connectivity to monitor, track and respond to all of the various websites and review repositories. Avoid 'internal' systems that collect reviews only on their platform. Google, Yelp and Facebook are important but there are many other general sites as well as industry-specific sites that may apply to your business.

https://www.reviewcontrolcenter.com/removing-bad-or-fake-reviews/ The answer to your question is: MOST of the time! All of the different review repositories (Google, Yelp, Facebook etc.) all have their own unique Terms of Service (TOS) for their users. Each one also has a different protocol for addressing and removing a fake review should you be hit with one. With some persistence and an understanding of the various review sources, fake reviews can most definitely be removed.

https://www.reviewcontrolcenter.com/why-do-consumers-leave-negative-reviews-surprising-research-on-their-motivations/ The majority of consumers are actually good-natured, they just don't always take the time to leave a positive review. Negative reviews are posted for a number of different reasons, mostly due to poor service, pricing policies that are unclear, or a general bad experience. Many times an immediate response combined with interaction with the consumer can reverse a negative review. There will always be negative reviews, it is the handling of the review that is most important. Be sure never to start an argument or attempt to litigate the review online. Take the situation off line, and do everything in your power to make things right with the customer. Negative reviews can be edited, upgraded, even deleted and replaced with a positive review.

https://www.reviewcontrolcenter.com/how-to-get-better-reviews/ Tracking all of your reviews is only one of several steps for proper review management for your business. You'll need a good review management program designed to track, request and manage reviews across all of the known website and platforms. Attempting to track reviews by viewing or logging into all of the different sites and accounts is extremely time consuming, and you'll need more functionality than just monitoring.

https://www.reviewcontrolcenter.com/business-type/review-management-for-restaurants/ Our unique program includes printed collateral material including Review Request cards with programmed QR Codes to make it easy for both your dine-in and delivery/take out customers to access your Review Request Page and leave a review on any of the known platforms.