The Hotel @ Times Square

Category: Hotel in New York

Address: 59 W 46th St, New York, NY 10036, USA

Phone: +12127192300

Reviews

Carlos Belloc

Nov 7, 2022

They sent an email cancelling my reservation 2 days before my arrival, when I called them back they explained they had to cancel the reservation due to a General Assembly in September. They charged me a cancellation fee of over $400!! I sent several emails and phone calls and they have done absolutely nothing. Thieves!!!

Kayla K

Oct 21, 2022

This hotel is now a homeless shelter. DO NOT BOOK! We found out the hard way.

jeffi Filippi

Oct 20, 2022

Attentive and responsive staff. The rooms are not very big but comfortable and quiet. The drink dispenser is nice. The location is ideal, 5 minutes walk from Times Square and Bryant Park

Angel Samson

Oct 19, 2022

This is no longer a hotel. Do not book.

Thanks! Your review is awaiting moderation.

Questions & Answers

I need to know if the hotel has transportation service For us to go to the airport

Elizabeth Suppo | Nov 8, 2018
The Hotel @ Times Square | Nov 8, 2018

While the hotel does not provide courtesy transportation, there are plenty of options to get into Manhattan. Based on your group, we invite you to find the best option for you all. If you are looking for a shared shuttle, you could use the company Super Shuttle and can find more information on them here: https://www.supershuttle.com/locations/ Or, you can visit the below links for other companies to arrange at your own convenience: www.goairportshuttle.com, www.stateshuttle.com, www.nycairporter.com

The hotel has a Brazilian flag in front. Do they speak Portuguese?

Alberto Meneghini | Nov 8, 2018
NICOCRAFT | Nov 8, 2018

No fala portuges

Read More

Does the hotel have bedroom slippers?

Nuno Costa | Jun 10, 2022
Brooke | Jun 10, 2022

No bedroom slippers.

Read More

Beautiful hotel The Time Square Edition and interesting places of hotel restaurants. New York is beautiful, the relaxed atmosphere and the friendliness of the hotel staff He is beautiful

Miroslawa Raza Joseph Parvez | May 11, 2022
Miroslawa Raza Joseph Parvez | Jun 10, 2022

Truth

Hello! Do you still have breakfast? Until a couple of years ago they had. Thanks

fara np | Nov 7, 2021
Roberto Piecke | Nov 7, 2021

It is well located, it does not have breakfast

Read More

Is there an elevator

A Google User | Nov 8, 2019
Chantal Lanctot | Nov 8, 2019

Yes there is an elevator

Read More

I will be checking in soon and I would like to know if the hotel receives packages and if there is any charge for it. Thank you!

Adriana Falcão | Nov 8, 2019
Lisette Malave | Nov 8, 2019

I would call the hotel. Most hotels will expect packages for their guest

Read More

Do you have a small refrigerator for the single rooms ?

Carlos Benguigui | Nov 8, 2019
Katie Greene | Nov 8, 2019

No. I was a guest at this hotel for 10 days and when I asked for a microwave rental for my room, I was told that they do not offer this amenity, despite having mini refrigerators. Additionally when I requested to use the microwave in the breakfast room, the hotel staff was not kind and acted as if my request was above and beyond normal.

Read More

Can packages be sent a week before? Do they keep them free?

Andres Jaroslavsky | Nov 8, 2018
Teto Fernandez | Nov 8, 2018

They can be sent, up to a week before, it has a cost, when I went it was 5 dollars a package, if you buy on Amazon, there is a type of shipment that allows you to send deferred and you can even earn Amazon credit.

Read More

For the end of the year ball, if you are staying at the hotel, can you move around the area without problems?

Nora Sterlicco | Nov 8, 2018
NICOCRAFT | Nov 8, 2018

I think not because it is full of people

Read More

Why was this hotel 80 per night last year

Donna Spagnolo | Nov 8, 2017
My Review My Take | Nov 8, 2017

Hotel Tarrifs are driven by market dynamics which demand & supply which vary seasonally. I recently been there & paid $ 255 plus taxes for suite for 1 day. But its best located hotel saves lot on your cab

Read More

Does anyone know what's up with this hotel? I am trying to report a delay in my arrival, scheduled for today, and they tell me that I was assigned to another Hotel, but no one notified me, and no one gives me answers. I don't know what to do! I don't know

NORA PATRICIA VELAZQUEZ LUEVANO | Oct 8, 2022
כרמלה גלאם | Oct 8, 2022

The hotel became a shelter. The reservations were canceled, we were notified of this when we arrived at the hotel

Do the rooms have tea/coffee making facilities?

Adele Hurn | Sep 8, 2022
Rose Chapman | Sep 8, 2022

No they don't. There is a free coffee/ hot chocolate machine in the lobby also cold water and ice machine

Is there paid parking available here ?

Haris Qureshy | May 11, 2022
Nestor Peña | May 11, 2022

The parking is very near, I didn't use it, because I was on foot, but a few minutes one block away is the parking.

Read More

Hello! I would like to know if the hotel, since it has withdrawn breakfasts due to covid19... offers its clients a picnic to take away.

Nuria Alonso | Apr 11, 2022
Erick Caroca | Apr 11, 2022

Hello, there is no picnic, but there is a Starbucks right next door and there are several places nearby where to have breakfast

Is there a pharmacy nearby?

Debra Swenson | Dec 12, 2021
Lisa Jackson | Dec 12, 2021

Yes there's a Walgreens around the hotel where you would've able to fill your prescription

Read More

Why is the staff stealing our food. We are homeless. WHY???????

Cee Gas | Nov 7, 2020
Andrew Czereuta | Nov 7, 2020

Because they hungry

Good morning due to the surcharges that we do in the country can you pay cash for the stay and taxes? From already thank you very much.

Francisco Antonio Chiapuzzo | Nov 7, 2020
Diego Blicher | Nov 7, 2020

I stayed at the hotel in November and paid the entire amount there in cash ... Be sure to make a reservation with a card but check the option that the payment will be made in cash and keep in mind that at the reception you don't They speak a word in Spanish or wave .. 👍

hello, we are a family that wants to go for the end of the year, is the hotel area fenced off so we can go see the crystal ball later?

Daniel Marcelo Otero | Nov 8, 2019
AppleCoreHotels | Nov 8, 2019

Pardon me for not replying in Spanish, Daniel. Historically our hotel is not within the fenced zone for the Times Square Ball Drop. Please keep in mind though, when travelling through Manhattan on New Year’s Eve you will experience traffic and road blocks. The Times Square area has multiple street closures. Unfortunately, we do not know too ahead of time when or where those closures will be. You may need to check in the week before you arrive for more details. For more information and news about this year’s upcoming New Year’s Eve in NYC, please visit https://www.timessquarenyc.org/times-square-new-years-eve We hope that helps!

Read More

I will be arriving on June 12 it is possible to send a purchase close to the date of my arrival. thanks a lot

silvia rodriguez | Nov 8, 2019
Théo Moreira | Nov 8, 2019

Hey silvia. I believe the hotel only accepts packages during your stay. Best regards

Read More

Dear Sirs, Do all hotel rooms come with a minibar? Thank you.

Andrea Prado Monteiro | Nov 8, 2019
SONIA Huetagoyena | Nov 8, 2019

Hello, the hotel rooms do not have a minibar

Read More

Good morning, my question is, does the two-bedroom suite have two bathrooms? In the case of having only one bathroom, where do you find it, outside or inside one of the rooms? Thanks greetings.

Raquel Olmos | Nov 8, 2019
The Hotel @ Times Square | Nov 8, 2019

Thank you for your question, Raquel. The Family Room is similar to our other Two Bed options, in that it features a King bed room with a connecting Queen bed room and a shared bathroom in one of the rooms.

Read More

The hotel receive packages from Brazil. There is a price to receive?

Beth Juliao | Nov 8, 2019
The Hotel @ Times Square | Nov 8, 2019

Hello Beth. The hotel will accept packages for guests DURING your stay, but NOT before or after. All packages must be registered in the same name as that of the reservation. Any packages arriving before or after your stay will be not be accepted and marked "return to sender." There is no fee for accepting packages during your stay. Kindly inform your courier service of your date of arrival and departure. As an alternative, guests have used postal service pick-up locations like USPS or FedEx, or Amazon Lockers (for delivery of Amazon purchases to secure Amazon lockers throughout New York City). If you choose to use any of those services, please make sure you have read and understood each company's terms of service, as Apple Core Hotels is not responsible for any problems arising from the use of that service.

Read More

What is the parking rate at this location? Is it per night or for your entire stay?

Paige (runoutofwit) | Nov 8, 2019
The Hotel @ Times Square | Nov 8, 2019

Hello Paige. This hotel does not have parking on-site. There are two nearby parking garages that offer discounts to our guests with proof of stay per night. You can find those locations and their rates on our website at the bottom of the page: https://www.applecorehotels.com/the-hotel-times-square

Read More

Hello When will my refund come through for the money taken from my card whilst I was staying at the hotel? I raised the issue of double billing the afternoon and following morning before I left and was advised it would be refunded. But not had it.

Claire Foreman | Nov 8, 2018
The Hotel @ Times Square | Nov 8, 2019

I understand your confusion and apologize for the misinformation. Without knowing the full details of your stay at this time, I can update you on the payment procedure at the hotel. Before guests arrive, the hotel performs the advertised pre-authorization to the credit card used to book to guarantee the stay at least 72 hours in advance. This is in the amount of the first night's stay plus taxes to guarantee the validity of the reservation. Once everything checks out, we check you in, release the hold, and then take a balance of the stay charge. The only amount charged is the total of your stay. By way of explaining, but by no means excusing, the process in which the released hold may still show on your credit card until your bank releases the pending hold - which depending on the country of origin, or policy of your financial institution - unfortunately in some cases can take a few days to a couple of weeks to receive.

Read More

If late check out is not possible, can I store my luggage with them for a few hours after checking out?

Kate E | Nov 8, 2018
The Hotel @ Times Square | Nov 8, 2018

You can store your luggage after checkout, 12:00PM (noon) and uplift later, until midnight.

Read More

Does anyone know if they pay more rates than 14.75% of the reservation and $ 3.5 per night? They tell me by mail that it is on the web and it is not true. Taxes not included do not appear.

Sara Rasero | Nov 8, 2018
The Hotel @ Times Square | Nov 8, 2018

Spanish Answer - Please note that all hotels in NYC have City, State, Conventional, and Occupancy taxes. They are 14.75% + $ 3.50 per day. When you reserve rooms on our direct page at Applecorehotels.com, your total including taxes is available on the last page of the reservation. English answer - As with all hotels in NYC, we have City, State, Convention and Occupancy taxes. They are 14.75% + $ 3.50 per day. When you book directly through our website at AppleCoreHotels.com, your total with taxes will be shown in the final booking screen.

Read More

Is the bathroom equipped with a hairdryer? Do the power outlets have a European adapter?

concetta torino | Nov 8, 2018
Laura | Nov 8, 2018

the bathroom has a hairdryer. for the sockets you need an adapter.

Read More

Can packages be sent to the hotel one week before the start of the reservation? Is there a package fee?

Antonio Junior | Nov 8, 2018
The Hotel @ Times Square | Nov 8, 2018

Pardon me for not replying in Spanish, Antonio. The hotel will accept packages for guests DURING your stay, but NOT before or after. Any packages arriving before or after your stay will be not be accepted and marked "return to sender." There is no fee for accepting packages during your stay. All packages must be registered in the same name as that of the reservation. Kindly inform your courier service of your date of arrival and departure. As an alternative, guests have used postal service pick-up locations or Amazon Lockers (delivery of Amazon purchases to secure Amazon lockers throughout New York City). If you choose to use any of those services, please make sure you have read and understand each company's terms of service, as Apple Core Hotels is not responsible for any problems arising from the use of that service.

Read More

What is the credit card surcharge if paying accommodation with a credit card. Can we prepay the accommodation before we arrive.?

Glenys Pilling | Nov 8, 2018
The Hotel @ Times Square | Nov 8, 2019

Hello Glenys. There is no surcharge for paying with a credit card. All reservations are required to be reserved with a valid card having sufficient funds for the FIRST NIGHT (room charge plus taxes) for the hotel will check the card’s validity 48 hours prior to the arrival date. Please ensure to provide the card which was used to reserve with a valid photo identification upon arrival. Upon arrival you can choose the mode of payment: Cash (US Dollars) or Credit Card or Debit Card – Visa/MasterCard (card MUST be registered in the name of the guest arriving with accompanying identification). If the card fails the pre-authorization, the reservation can be cancelled. You can also pay in advance by filling out the credit card authorization form, which can be found in the FAQ section of our website - https://www.applecorehotels.com/faq/hotel We hope that helps!

Read More

What time does breakfast start?

Catarina Donato | Nov 8, 2018
Wanessa Vidal | Nov 8, 2018

6:30 am

How do I have to make a reservation to spend December 31, 2018 in the rest, with a view of the ball Dropbox Thank you

Catalina Svatetz | Nov 8, 2018
Nelly Bader | Nov 8, 2018

When we went in April the restaurant was closed

We arrived on Monday the 28th I wanted to know if they have a smoking room thanks

Marisa Boni | Nov 8, 2018
Marisa Boni | Nov 8, 2018

They charge more

Read More

Can one's luggage be stored prior to check-in? Flying in at 6.30am! Also, is there a shuttle service to this Hotel? Thanks

Cheryl Matthews | Nov 8, 2018
Richard Carter | Nov 8, 2018

Yes you can store your luggage. They don't have a shuttle service

Read More

Hello, I need to know if they receive packages from Amazon? and if it has a cost?, thanks

Matias Estebarena | Nov 8, 2018
Eduardo Grisolia | Nov 8, 2018

If they receive, at no cost, while you are staying.

Is there parking at the hotel? Thank you.

Corinne Arouete | Nov 8, 2018
JULIEN TEG | Nov 8, 2018

No parking at this hotel

Read More

Hi! I have a question. Can I send a package to a guest who will be staying there for a week? I mean, I'm not the one staying there, my friend is, but I have to send her a package. Is that possible?

Romina Zampatti | Nov 8, 2018
Rodrigo Díaz | Nov 8, 2018

Hi Romina. I did that. Actually no matter the sender you can receive a package as a guest but the package should arrive during your friend stay

Is there a place where you can leave The bad after dele check-out? For about 3 hours until leaving for the airport?

Catia Nero | Nov 8, 2018
Fabio I. Marinelli | Nov 8, 2018

Yes. Just ask the front-desk

Read More

Do you speak Spanish at reception?

Florencia Rouco | Nov 8, 2018
Laura Basanta | Nov 8, 2018

When I was none!

Read More

T

Anonymous | Nov 7, 2022
Anonymous | Nov 7, 2022

h

Hello! Can children under 21 stay alone?

Rocío Gómez | Nov 8, 2018
Mapi Cortés | Nov 8, 2018

These people are not Contacts of my page please block them

Read More

At what time is recommended to go to win place on day 31 to see the fall of the balls? ... Thank you.

Arceo M Arceo M | Nov 8, 2018
Hector Misael Ramos Garcia | Nov 8, 2018

From 9 pm

Read More

What are the check in times

Thais Spitz | Nov 8, 2018
Rafael Malafaia | Nov 8, 2018

Check in 15 Check out 12

Does the Hotel acceept packages?? If yes, How many??

Camila Barreto Pinto Silva | Nov 8, 2018
Rafael Malafaia | Nov 8, 2018

Camila i believe you means by packages delivery of goods bought on internet like Amazon. I believe they accept but I'm not sure because I didn't use this service.

Read More

Can you see the Rockefeller Christmas tree from any of the rooms?

Joseph Koehler | Nov 8, 2018
Jeanette Howerton | Nov 8, 2018

No

Read More

Does this hotel have a laundry service? Prices? Thank you!

Antonio M Góngora | Nov 8, 2018
susana luraschi | Nov 8, 2018

Yes, 10 dol a shirt

Read More

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places