PetSmart

Josh Olberding

We had the best time today with an associate names Paula. We were interested in adopting a cat before the hours of adoption. She pulled some strings, called the agency and made it happen. We are happy at home with our new cat Rocky. We are grateful for Paula’s amazing service.

TD Creek

I have always liked this PetSmart but I had an experience the other day that I wanted to share. I have black, 60 lb, pitt/boxer mix who is reactive. She saw a tiny dog at the cash register and lunged forward, tail wagging wanting to sniff. As I was pulling her away she bumped into a man walking behind her (he was on his phone, not paying attention) which spooked both of them. A woman passing by made a rude comment about potentially being bitten. I took her to the side and knelt down to tighten her harness and redirect her attention. A female employee (she had a unique hair color- maybe blue?) approached and asked if she could pet her and help with the harness. She knelt down and helped me (which took quite a bit of effort) and was so friendly and personable both towards me and my dog. She even apologized for the comment the woman made about being bitten. Taking a large, reactive dog into a store can be stressful but the experience goes much more smoothly when you have employees like this.

Ashley Searcy

Had a lot of help from a young girl here. Quite a fish expert. Helped us get some new things picked out for our fish tank! She answered all of our questions without hesitation. The young man at the checkout was extremely nice as well! Actually carried on a conversation with our family.

Kristin Andrades

Oh how I love this wonderful store. It's always so clean and well stocked not to mention affordable. They literally have everything you will ever need for your pet. In our case we bought a snail to add to our fish tank. They had everything we needed to buy to make a snail happy and healthy when it moves in to its new home.