Lowe's Home Improvement

Category: Home improvement store in Chesapeake, Virginia

Address: 4708 Portsmouth Blvd, Chesapeake, VA 23321, USA

Phone: +17574655757

Opening hours

Sunday: 8AM–8PM

Monday: 6AM–10PM

Tuesday: 6AM–10PM

Wednesday: 6AM–10PM

Thursday: 6AM–10PM

Friday: 6AM–10PM

Saturday: 6AM–10PM

Reviews

Dawn Stout

May 29, 2022

This time and last time Ms. Ann was amazing!! Very kind, helpful. Super nice. She also helped me load all the bricks in my truck..I will never ever purchase another item from Home Depot. EVER!

Dustin Jones

May 4, 2022

Poor customer service, placed an order in the store, was told it would be in the next day and I would get a call. Went into the store and they had no idea what they were doing and ended up entering that I picked up my entire order when it was just part of it. I Never got called, its now two weeks later and I have been calling to try to find the status of the rest of my order but all I get is a rude "Lowe's customer service please hold" then placed on hold for 20 minutes until it disconnects or I get transfered to a dept irrelevant to my issue and no one answers. 4 times in a row now. In fact I'm still on hold right now. What a terrible way to do business. Looks like it's Home Depot for me from now on.

Tahira Powell

Apr 15, 2022

I went to Lowes to get some home improvement items and I had a pleasant experience. Sam at customer service made everything simple and easy she was very knowledgeable and helpful with a smile. She made my shopping easy and quick. She is a great representation of Lowes. Thanks Sam

douglas lilley

Apr 14, 2022

We ordered a LG dishwasher . It took several weeks longer than we expected. Thanks to Julia in customer service , she was able locate it . She even helped me load into my truck !

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Questions & Answers

Will you cut (2) 4'x8' 3/4 birch plywood into (4) 2'x8' sections for pickup?

Tom Weatherford | Feb 6, 2021
Andrew Tobias | Feb 7, 2021

Yes they cut larger sheets into smaller sections based on the measurements you provide.

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Does lowes sell gravel by the pick up load or dump truck load

Matt gaus | Jan 7, 2021
B D | Jan 8, 2021

No, not bulk or loose. It's normally sold in bags in 0.5 cu ft bags...drainage, marble, pea, river, pond are the choices. Also, you may check to see if they have broken or ripped bags at a discount.

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if I bought a strom door on 10-09-19 and is on sale can i get the price difference refunded?

Pat Bookler | May 7, 2020
Jared Brennan | May 8, 2020

If you bought an item that goes on sale a week or two later, it's at the discretion of the store but from my experience with lowes, I believe they would refund the difference. Since it's a storm door it might save you some trouble to call and speak with a manager before lugging the door back up to the store.

The flooring department has horrible customer service. Waited over 45min for someone to help us with ordering carpet. No one ever came. Watched several employees eat in front of us, over heard several conservations and no help. Finally we left!

Stsphanie Cecil | May 8, 2019
AS IT WAS IN THE DAYS OF NOAH | May 9, 2019

Lowes has that customer service button that you press. I like both stores but Home depot employees are friendlier when you can get a hold of one.

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do you cut glass or mirrors?

robert white | May 8, 2018
Theodore King | May 9, 2018

Yes

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