Address: 1776 Eastchester Rd, The Bronx, NY 10461, USA
Phone: +18662475678
Elizabeth Velazquez
They are the worst insurance ever. Since March I have been trying to get my GMS. Pharmacy denied it and DME approved it by doing an override and I still have not gotten the device to monitor my condition. I can’t wait until the year is up to switch insurance. It is true ever since Molina merged with Affinity the quality of service has gone down and I’m sure lots of members are have left and more will be leaving. They deny everything. Every month is a new medication not being covered.
Denise Nunez
This has been the worst health insurance I have dealt with. My own doctors advise me to switch to another insurance. I strongly recommend to stay away from Affinity. They don't pay the doctors in full & stay stuck with a massive medical bill & unless you pay you can't see the doctor..
Kyle Meyer
I have been trying to fill a prescription for 6 months and have given up. Never had this issue before Molina was involved. Call customer service numerous times and was informed the problem is resolved. I even received a letter in the mail a month later saying the script was approve . When my pharmacy tries to fill it they get rejected. Called customer service again and transferred to another section, they transfer me back to CS. I am then hung up on. I receive a message from CS to call them about important information on my prescription, when I call back the said they are not sure why I received the call. I can not wait to switch plans. Worst customer service I have ever dealt with.
Pendabear
WORST PLAN EVER THEY SO NO COVER NOTHINGGGG THEY DONT EVEN COVER FIVE DOLLAR MEDICINE .
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