Address: 45-48 37th St, Long Island City, NY 11101, USA
Phone: +17183618860
Sunday: Closed
Monday: 9AM–5PM
Tuesday: 9AM–5PM
Wednesday: 9AM–5PM
Thursday: 9AM–5PM
Friday: 9AM–5PM
Saturday: Closed
Elaine Corwin
Horrendous customer service. I ordered just 2 items. Waited about 2 weeks during which time I didn’t receive and wasn’t notified of shipment or back order. I went to the site & saw a tracking number but when I tracked it, it said the order was cancelled. I contacted them to ask why. They emailed it wasn’t cancelled, they were waiting for 1 of the items which would be at least another 2 weeks. (Gee, thanks for telling me). So i told them that was taking longer than I expected & please cancel the order. They emailed the next day saying they issued a gift card. I didn’t ask for a gift card . I had to write again insisting on a refund. What a hassle! Will never order here again.
Suzanne Watcharine
I had a great experience with Regalis. I ordered truffles, caviar, and uni. The uni could have been better. Everything else was better than expected. My order arrived quickly. They didn’t have an item I initially ordered.. customer service reached out and helped me settle everything quickly and with patience.
John Swinson
If you get scammed by random dudes on Facebook it's not their fault. Finest product available on the east coast.
Lamar Joyce
We ordered 4 lbs. King crab about a month ago using PayPal. Our card was charged but no delivery or correspondence. Price was too good to be true. SCAM
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We are more than happy to change your shipping address if necessary. Please contact via e-mail and we will update your shipping address for you. In the event that your shipping address is changed, you will receive a new FedEx tracking number. If your order has already been shipped, we can still update your shipping address, however, there may be a slight delay in the arrival of your order.
We are actively working on a pre-order function for the website, however in the interim, if you are needing product to arrive by a specific date, please contact us prior to placing your order so that we can suggest the best day to place your order, but we cannot guarantee ship dates.
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