Address: 13850 Raised Antler Cir, Midlothian, VA 23112, USA
Phone: +18046397700
Sunday: 8AM–4PM
Monday: 8AM–7PM
Tuesday: 8AM–7PM
Wednesday: 8AM–7PM
Thursday: 8AM–7PM
Friday: 8AM–7PM
Saturday: 8AM–5PM
Bill Watts
Great service, very efficient, and usually easy to get in and out quickly (unless they're very busy which is understandable). I've been a customer for a long time!
Tom Anderson
I have been going to this business, off and on, for years since it opened. Overall I can't complain about the actual work they do. My complaint is the level of personal courtesy from whom I assume is the manager. The original owner of this business Jim arendall, I believe is correct, was always courteous and seemed to genuinely appreciate my and everyone else's business. He either retired or possibly sold the franchise and the customer service has declined ever since. Example: I took my truck in this afternoon for an oil change. $134.00 like everything else the price of oil has gone up. I can only assume and hope everything was done correctly, but after I paid for it I was handed the receipt WITHOUT a simple thank you, or come back or anything that might resemble any appreciation that I spent $134 there rather than somewhere else. Might seem petty, that's how I am and won't return there again.
Jim Hewitt
I have gone to this Jiffy Lube for three years since I moved into the area. Prior to the past eight months I would have always said that it was good, courteous, and quick. I would no longer say that and I don’t think I will be back. I don’t know if new management took over or what happened but in the last eight months, three out of the four times I’ve gone an individual came out of the garage to tell me I probably did not want to wait and come back a different time. Two times I was told they only had one bay open because they were short help and that it would be a half hour or more wait. The gentleman told me that even though only one car was in the bay in front of me. By the way each time it was the same person who told me this. I came back on another time with only one vehicle in the bay and was told I should not wait because they were having a computer issue and it could be resolved in five minutes or it could be resolved in an hour. Either way, he thought I should not wait. I felt like maybe this gentlemen doesn’t want too much work. Maybe he needed a cigarette break. The last time I was there I was last week. While I was there, so was a young woman who I know from a local restaurant. We talked while we waited until her car was done. 2 days later I saw her at the restaurant and she told me how she left there and her car was sounding funny and it broke down just down the road. Turns out they removed oil and did not refill it. She drove out of there with no oil. Her car will never run the same again. I was already thinking about no longer going back because I felt like they didn’t value their customers much anymore. But that last one… That pretty much sealed the fate.
Kosmo Goddess
This was my first time having my oil changed at Jiffy Lube. I was impressed by how I was greeted. The technician explain in detail what was included in my service. I learned a few things about my vehicle that where important and even the dealers techs did not explain. I will have my car oil serviced there from now on!!
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Yes you can. This center always has my on going service history in the computer and they always give a receipt. However I have never asked them how long the computer stores vehicle history. Hope this helps😊.
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