PetSmart

Category: Pet store

Address: 1969 Marketplace Dr, Burlington, WA 98233, USA

Phone: +13607571616

Opening hours

Sunday: 10AM–7PM

Monday: 9AM–9PM

Tuesday: 9AM–9PM

Wednesday: 9AM–9PM

Thursday: 9AM–9PM

Friday: 9AM–9PM

Saturday: 9AM–9PM

Reviews

Diane Monroe

Jun 11, 2022

Friday June 10th. It was 8:45, closing at 9:00. When we entered the two employees were talking with each other. No one greeted us. No one asked if we needed help finding something. Bought engraved dog tags. Laser printer wasn't working right. I asked for help and the employee helped but made it very clear that they closed in 5 minutes. Never had service like that before! Usually a 5 star rating from me!

Shiloh Harriman

May 9, 2022

They are very knowledgeable and helpful and patient especially with dogs that haven't ever been to a pet store like my pup.. and they are understanding about kiddos gettjng excited over all the animals. My son kept trying to put his hand in the fush tank an instead of being a jerk the associate made it more fun not to mess with the tanks!

Angela Conner

Mar 24, 2022

This PetSmart is one of the only stores around here that still has canned cat food in stock. They also have extremely friendly and knowledgeable staff. Last night I showed up at 8:45pm, (they close at 9pm) and the staff didn't hesitate to allow me into the store. She actually greeted me and was very sweet. The store is always clean and stocked. Even when Chewy, Fred Meyer's, Walmart Safeway, and the small stores like Walgreens and Rite Aid are not. You would think the grocery stores would have a backup plan for shortages like we're having. I hope this helps...

Sarah Martin

Mar 18, 2022

This has happened to me multiple times at this Petsmart. Employees Ryan and Kade ignore customers and waiting at the checkout. Kade definitely made eye contact with me and then continue to ignore me. Ryan finally came up I asked if they were open and he said yes. Then I ask if he could check me out he said he had to go find someone. Kade still ignoring the whole situation and I have been checked out by him before. Finally Gibson comes and he was kind should probably be a manager. He might be the only reason I come back. We will see,also Ryan and Kade were making huge mess in the store and expecting Gibson to clean it I witnessed this and I feel bad for the kid.

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Questions & Answers

Are pictures being taken today

Lela Waller | Aug 13, 2022
Ronald Nokes | Aug 14, 2022

Saturday and Sunday noon to 4 here in Washington state.

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I saw an ad last week that said you were having a truck with puppies coming on April 30th.. I can’t find that site and I am interested in adopting. Are all of the puppies spoken for..

Bettie Glassey | Aug 13, 2022
Mark Tidrington | Aug 14, 2022

Get a cat

Are you helping fire victims?

A Google User | Aug 13, 2022
Heather Casler | Aug 14, 2022

PetSmart charities is always helping animals in need.

Do u ever answer your phone when someone calls?! That’s ongoing for 4+ years now not very business savvy! Then when I drive 70 miles to go look if you have what I’m looking for in person cause no one answers phones ppl working there are hard 2find!

Amy deutscher | Aug 13, 2022
Olivia Kelley-Williams | Aug 14, 2022

I have never had that problem with this Pet smart in Burlington.

is there sand for hamsters to bathe in? price please

Galilea Delgado | Aug 13, 2022
Tina Kelley | Aug 14, 2022

Yes, under 10 dollars I believe.

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Do you board cats by the week?

Karen Woollen | Aug 13, 2022
Alyssa Shepherd | Aug 14, 2022

I don't think thry board animals

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hi. are you guys selling dogs. could you please answer my question.

liz reyes | Aug 13, 2022
Julie McKee | Aug 14, 2022

No dogs, they have rescue cats from SPOT

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Do you sell hedgehogs?

Marisah Stafford | Aug 13, 2022
liz reyes | Aug 14, 2022

i dont think they sell hegehogs

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Can u take you pet to be out down here for free

Alisha Hawley | Aug 13, 2022
Johnny Bloxom | Aug 14, 2022

Yes.

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When are adoptions held?

Barbara Riley | Aug 13, 2022
Vallanie Perley | Aug 14, 2022

I. Agree

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Vet on duty today?

Thomas Grissett | Aug 13, 2022
Ronald Nokes | Aug 14, 2022

Vet is in 7 days a weeK except holidays.

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Can I return my hamster

Melissa Marshall | Aug 13, 2022
Pat Tamarin | Aug 14, 2022

Yes, animals can be returned up to two weeks after purchase. (And that includes if the animal or fish dies.)

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