Budget Car Rental

James Freitag

Waited 1 hr. and 45 min. in line to get to the counter. ( 1/2 as long as the flight from Los Angeles) Then squeezed into a Mini Cooper even though I had reserved a Corolla but could not wait longer. Car supplied was found to not have hood latched properly as we exited on to Atlanta freeways. Emergency pull off to freeway shoulder exposed me to high speed traffic to completely latch' hood. Thus far I have been assured my complaint will be responded to within 48 hours. THREE TIMES !! Do not take your chances.

Jennifer “Jenny”

Waiting hours for a car I reserved in advance with no updates or communication on what the holdup was or how long I could expect to wait.

jade williams

I was told I could not use my Apple Card for the deposit on a prepaid rental. Just the deposit was put on another credit card. I rented in JULY and still have not received my deposit back (October). I filed a dispute and budget claimed the charge was accurate. I called them and sorted it out. In AUGUST I received it from budget in writing that my deposit would be returned in 7-10 days. Still have not received it back. I keep calling and being told it’s “in progress”. I will NEVER rent from budget and cannot recommend them to anyone I know. Steer clear of this horribly ran rental company.

Teresa Hall

Have prepaid reservations and the line is 2-4 hours long!!! WTH!!! No one from management to explain anything to the people waiting. No breakout lines for those with reservations from those without reservations. Last time I rent with this company EVER!🤬