Robert G. Miller

Jennifer Rongione

I stopped in to Robert G. Miller the week of July 4th to discuss work I wanted to have done and to set up getting an estimate. My father and I explained to the woman that was taking the information that I was looking to get an estimate on having a door installed in my garage that leads to my backyard. We explained that there currently isn’t a door or window there to make sure this was something that could be done. The woman advised this was work they do but explained that the contractor would not be in touch with me for approx. 6 weeks to schedule the appointment to get an estimate. Fast forward 9 weeks later – Still no call from the contractor to schedule the estimate. I called today (Sept 7th ) to find out what was going on and spoke with the person who would be scheduling the estimate. All of a sudden he could be out this week, in fact as soon as today. When I explained what I wanted the estimate on – I was now being informed they can’t do this type work. He advised they do not cut through walls. What I was looking for was all explained upfront in detail to the woman taking the information. To say that I’m upset is an understatement – 9 weeks wasted. I do not appreciate being lead to believe that they do this type of work and to find out otherwise is extremely frustrating. Why in the world would a company have someone taking information for work orders that doesn’t know the scope of work their contractor(s) can and can’t do is not professional. Had I not followed up today, I can say with confidence that I probably would not have heard from them. All around bad experience and will not attempt to use them again for future needs.

James Wivell

I was at the beauty salon with my wife. Get off my phone.

Patti Arenz

I called to get an estimate for storm windows 3 months ago and have yet to hear from them to schedule.

Jim Schrum

Great place and great people