Visionworks Fenton Building

Khoa Pham

The appointment system is bad. Imagine you make an appointment then it's already a pain to drive & park there, to come in and hear them saying: "The doctor is not available, sorry, we can only do virtually today." Why not giving us a call? We missed our plan/work on that day to have this ********. Be aware if you have eye exam here.

Michael Morad-McCoy

Arrived for an 11 am appointment at 10:50. Was checked in and assistant ran the initial screening tests. Then I sat until 11:30, at which point I left. Places really shouldn't schedule folks if they don't have the resources to meet those appointments on time.

brian tomlinson

Dr. Yostph was great!! She spent additional time with me and concluded that my previous contact lense diameter was too small. Her persistence and expertise was key in making my contacts fit comfortably and properly. She provided the best eye care I have experienced in 25 years. You’ll be smart if you ask for her personally. All of the Visionworks staff at Fenton Rd Silver Springs, MD are extremely professional and super courteous.

Sarah Withee

almost two months after I cancelled my order I am still waiting for my money and insurance to be refunded. The customer service line is useless - it is completely automated and does not have an option for asking about refunds. Don’t go to this place. They’ll take your money and never deliver the product or give you a refund. Do not go to this store for glasses. They charge inflated prices (3x more than what I paid for a similar pair elsewhere), don’t deliver on time, and their automated phone system is a nightmare. I was hung up on three times before I was finally able to get someone to tell me they scratched my new glasses and it was going to take another week to get them finished - making it three weeks from the date of tthe order. When I said to cancel the order, I was told it would take up to a week for my money to be refunded and a month for the insurance money to be returned.