Amica Mutual Insurance Company

Category: Insurance company

Address: 6711 Columbia Gateway Dr UNIT 410, Columbia, MD 21046, USA

Phone: +18006826422

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Doug Rhoney

Oct 19, 2022

My experience parallels that of another customer detailed in these commments. I was a satisfied customer of Amica Insurance for years. Then, upon buying a new home and seeking a quote from them to ensure my new home, I was asked for a home inspection report and then treated with cagey, off-putting behavior. I took my business elsewhere.

c t

Sep 19, 2022

Be VERY clear about the towing services or you will wind up in the wrong place and there is no rectifying it THAT DAY. You'll have to wait till the next day for them to sort it out. Very friendly.

Robin Nicole

Aug 8, 2022

Had been a satisfied customer for 9 years. Had one claim which was handled quickly and without any issues. However, when I went to get insurance for my newly purchased home, they would not give me a firm quote or other policy information without reviewing the home inspection. I did email that as requested, then never heard from them again. Their lack of responsiveness and somewhat cagey behavior made me second guess keeping my insurance with them, and I have since moved to a different and more responsive company.

Rebecca Riegel

Jul 22, 2022

Had them for a number of years, home and auto, no complaints although not cheap. They did the COVID relief thing with me, didn't really save me anything and then immediately raised my rate for the crime of using Roadside Assistance. Okay. I let it go. That was last year. Used it again this year and wham. Another rate increase. I mean, I'd actually rather not have it and just get Triple A or something. At this point, I'm paying over 300 more/year than what I was paying 2 years ago (and obviously drove a hell of a lot less because COVID) JUST for using my Roadside Assistance coverage. They're always very nice, but this seems really sketchy to me, honestly.

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Questions & Answers

How am I covered if my car is damaged by hail?

Amica Mutual Insurance Company | Nov 6, 2021
Amica Mutual Insurance Company | Nov 6, 2021

This damage would be covered by your other than collision (comprehensive) coverage.

How am I covered if I hit storm debris in the road while driving?

Amica Mutual Insurance Company | Nov 6, 2021
Amica Mutual Insurance Company | Nov 6, 2021

This damage would be covered by your collision coverage.

How am I covered if a tree or debris falls on my car?

Amica Mutual Insurance Company | Nov 6, 2021
Amica Mutual Insurance Company | Nov 6, 2021

This damage would be covered by your other than collision (comprehensive) coverage.

How am I covered if my car is damaged by a flood?

Amica Mutual Insurance Company | Nov 6, 2021
Amica Mutual Insurance Company | Nov 6, 2021

This damage would be covered by your other than collision (comprehensive) coverage.

What if I need my rental car for longer than expected?

Amica Mutual Insurance Company | Nov 6, 2021
Amica Mutual Insurance Company | Nov 6, 2021

Your policy has specific limits for rental reimbursement coverage. If you need to extend your rental period, you may be responsible for additional costs. If you are not at fault, you may be able to recover the additional expense from the at-fault party.

Do I need to purchase a rental damage waiver?

Amica Mutual Insurance Company | Nov 6, 2021
Amica Mutual Insurance Company | Nov 6, 2021

The purchase of a damage waiver, or additional insurance, is not covered under rental reimbursement coverage on your auto policy. It only waives your deductible. However, it is your choice whether or not to purchase this coverage from the rental agency.

How much rental coverage do I have?

Amica Mutual Insurance Company | Nov 6, 2021
Amica Mutual Insurance Company | Nov 6, 2021

Most policies have a $20 per day limit, up to $600 total, included in the collision and other than collision coverage. You may also purchase higher rental limits.

Do I need to purchase the rental company's insurance on the rental car?

Amica Mutual Insurance Company | Nov 6, 2021
Amica Mutual Insurance Company | Nov 6, 2021

Your Amica auto policy extends the same coverage limits to a rental car, but in some cases you may need more coverage. There may be certain benefits to purchasing additional insurance, but please note that this may result in out-of-pocket expenses. Coverage for rental cars applies in U.S. territories only.

Does my auto policy cover property stolen from my car?

Amica Mutual Insurance Company | Nov 6, 2021
Amica Mutual Insurance Company | Nov 6, 2021

If the stolen items are permanently installed in the car and you have comprehensive (other than collision) coverage, the loss is covered under your auto policy. However, if the stolen property is something that you put in your car, such as CDs or a GPS, this is usually covered under a home policy, as part of your personal property coverage. Certain restrictions may apply.

Will my auto policy cover me if I drive someone else's car?

Amica Mutual Insurance Company | Nov 6, 2021
Amica Mutual Insurance Company | Nov 6, 2021

The general rule is that insurance follows the car. For example, if you have an accident while driving someone else's car, that person’s insurance would apply first. Your auto insurance may provide coverage if the owner of the car did not have auto insurance or didn’t have enough coverage to pay for the damages. Exclusions may apply, so it’s best to contact us to discuss the specifics of the loss and determine possible coverage.

What's the difference between collision coverage and comprehensive coverage?

Amica Mutual Insurance Company | Nov 6, 2021
Amica Mutual Insurance Company | Nov 6, 2021

Collision coverage covers physical damage to your auto caused by a collision with another car or object. Comprehensive, which is also known as other than collision, covers physical damage to your auto, including fire, theft, vandalism and broken glass.

Please, I would like to know if they speak Spanish in this agency.

Glendy Contreras | Nov 7, 2019
celso mendez | Nov 6, 2020

I just want to know if you speak Spanish in that company amica

Can i drop off title to claims office at the columbia location

Sonya Robinson | Nov 7, 2019
Amica Mutual Insurance Company | Nov 7, 2019

Hi Sonya. Yes, you can drop off your title at the Columbia branch during normal business hours. Thank you.

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