Piedmont Tire & Auto

Andreas Owald

I'm a bit of a DIY'er these days when it comes to fixing my car. Recently, I had an incident where my car died on me as I was driving. Turned out to be that my alternator went bad. I was able to get the car towed to my home to start working on repairs with a new alternator and battery purchased from a local auto parts store. After 193K+ miles on my 2010 Nissan Altima and honestly, I don't recall even replacing the alternator ever so it must have been time for it to go. Doing the repair wasn't a problem until I attempted to remove the bottom bracket bolt holding the alternator in place. It might be accurate to say that it was the original bracket bolt; maybe it wasn't and was way over torqued - I tell people that the bolt was born in place for being so hard to remove. In any case, it wasn't easy in the slightest. Every effort to get the bolt off failed. I tried and nearly stripped the bolt. I found a mechanic who came to my place and tried, but was pretty much useless and even after advising he would come back - he was a no show and on top of that stripped the bolt even worse. My friend and manager came by to help me out and all efforts were fruitless, with one exception - he recommended Piedmont Tire & Auto to me. He happened to visit Piedmont the following day and explained what it was that I needed, then called me and advised that as long as I could get the car to them, they would remove the bolt and I'd be able to complete replacing the alternator. The cost for removing the bracket bolt was very reasonable! Even with a busy holiday weekend, they came through for me and I was able to resume the repair; they even assisted me with a few things while I was working on the repair! I'm writing this post the evening after having finished the repairs on my car, from my home, which I was able to drive to in my repaired vehicle. I think I've found a new reliable repair shop! I recommend Piedmont Tire & Auto to anyone looking for a top-notch, friendly, reliable auto repair shop. These guys deliver on their word and get the job done, even when they involve hideously stripped bracket bolts that are near impossible to remove. Thanks gents and I'll be seeing you in a few for a set of new tires! Reviewers edit: I've been back since and got 4 new Michelin Defender tires from these guys. My car is riding right! Thanks again!

Brooke Redmon

Amazing customer service

Just Another Commenter

Thank you ASM- Kevin with the help to service my Tahoe. A little pricey but did a great job. Also his team fixed other things that weren’t working before. Definitely will return in the nearer future. Thanks Tyler for being very polite and courteous. And Tay thanks for the chauffeur. Highly recommend.

kc cull

This place has been treating me great for the last two years. The service has always been pretty quick and they don't try to overcharge or over sell you.