RoseWood Village Assisted Living & Memory Care - Greenbrier

Jo Rausen

I wish I could give zero stars. Stay away - they just want your money! They rushed us to transfer my father in, took rent for first month, and then after he moved in decided they couldn’t care for him and kicked him out but kept the money. Repeated inquiries ignored until finally they told us that they were not refunding because they have a 30 day notice period. Ludicrous as we weren’t the ones that decided to terminate this relationship, they were. Stay far far away and don’t trust them. They just want to meet their sales targets and fill beds.

Cathy Mizick

The staff and management are the key to the welcoming, comfortable living experience at RoseWood Village GREENBRIER. My 95-year old Aunt has now been living at RoseWood Greenbrier happily for 5 years. As her closest relative, I’ve had extensive opportunity to witness staff-resident interactions. Residents are related to/spoken to as adults and treated with kindness and compassion, plus humor when appropriate. Staff know all the residents by name. Staff and management are always responsive to both residents and family members. The food is good, the apartments and public areas are lovely and well maintained. RoseWood Greenbrier is by far the best of the three assisted living facilities in which relatives of mine have lived. My thanks and admiration go to each staff member and to the family ownership, all of whom deserve extra recognition for their perseverance during the short staffing and extra duties that came with the pandemic.

Sandra Eyler

Rosewood Village has been a blessing for my mother in law and my husband and I. The staff here are kind, compassionate and go out of there way to meet your needs. From the first meeting with Olivia I knew this was the best place for my mother in law. On admission my mother in law told The CNA that she liked her bracelet. Patria immediately took it off and gave it to her. I found all the staff to be extremely caring and sincerely wanting what was best for everyone. I only wish I knew about Rose Wood earlier, my mother in law would have loved having more time here. Everyone has exceeded my expectations. Thank you to the entire team on behalf of Nancy Eyler. Best wishes to everyone. Sandy

Bill&Amy Shepherd

I moved my Mom to Rosewood and have only positive things to say about the experience. Olivia Kitlinger (Director of Sales) was attentive to our needs and addressed every question and concern. She was also understanding of the emotional transition a family experiences and offered encouragement and reassurance. The staff was SUPER on move-in day, including Olivia and Alan. What touched me the most was hearing the employees share their excitement of their jobs (most of them with 15+ years of service at RW). They shared smiles, they made Mom feel welcome, and they reassured me that she would be in good hands.